Manager I GBD Special Programs

Elevance Health•Lexington, NC

3d•Hybrid

About The Position

The Manager I GBD Special Programs is responsible for managing and overseeing a team that coordinates a comprehensive healthcare program. This program identifies member needs, including physical health, behavioral health, and social services, for special populations such as Foster Care, Intellectual and Developmental Disabilities (IDD), HIV/AIDS, and Social Determinants of Health (SDOH). This is a field-based role requiring travel to client sites or designated locations, with occasional office attendance. Candidates must be within a reasonable commuting distance of Davidson and Davie Counties in North Carolina.

Requirements

BA/BS and minimum of 5 years experience in a related field, including minimum of 1 year leadership/management experience; or any combination of education and experience, which would provide an equivalent background.

Nice To Haves

Service delivery coordination, discharge planning or behavioral health experience in a managed care setting preferred.
LCSW, LCMHC, LMFT license preferred.
Flexibility to adjust work hours as needed to support business and operational needs preferred.
Demonstrated ability to effectively manage multiple priorities preferred.

Responsibilities

Manages resource utilization to ensure appropriate delivery of care to members, adequate coverage for all tasks and job responsibilities.
Coordinates service delivery to include member assessment of physical and psychological factors.
Participates in cross-functional workgroups created to maintain and develop program.
Evaluates current processes of Special Program's support functions; recommends changes for increased efficiencies and improved outcomes.
Develops and conducts training programs for staff involved in the program.
Extracts and manipulates analytical data to present findings to relevant markets and stakeholders.
Hires, trains, coaches, counsels, and evaluates performance of direct reports.