Manager - Human Resources Technology and Innovation

SSM Health • MO-REMOTE, MO

3d • Remote

About The Position

Lead HR Technology Innovation at SSM Health. In this leadership role, you'll drive the optimization and evolution of our Workday ecosystem, oversee a high-performing team, and partner across the organization to deliver technology solutions that enhance the employee experience and support strategic business goals. Responsible for driving, championing, and executing initiatives which support the transformation of the SSM Health landscape. This role will understand current business processes, future goals, and system functionality to identify solutions and execute change.

Requirements

• Bachelor's degree or equivalent combination of education and experience
• Five years’ experience, with two years’ leadership and two years’ Information Technology change management
• Strong expertise in Workday administration, optimization, and strategy

Nice To Haves

• Proven experience leading HR technology teams
• Demonstrated people leadership and talent development experience
• Experience leading system enhancements, process improvements, and organizational change initiatives
• Ability to partner across departments to align technology solutions with business needs
• Strong project management, communication, and stakeholder management skills

Responsibilities

• Manages all aspects of lifecycle of employee, including hiring, performance management, training and development, compensation recommendations, and separations.
• Manages HR technology installations, conversions, and upgrades, and develops implementation plans. Identifies opportunities to support manual processes and provides cost-benefit analysis of automated solutions. Deals effectively with ambiguous and unstructured problems and situations.
• Synchronizes projects and their interdependencies; coordinates resource capacity and availability; facilitates transitions from projects to operations; identifies barriers to change and drive organizational change.
• Collaborates with colleagues in the conceptual design and translation of business needs into innovative technology solutions and features. Builds, maintains, and implements strategic roadmaps for Centers of Excellence (COE’s) – user experience, talent, recruiting, learning, total rewards, and HR service delivery.
• Manages and identifies project risks and issues as appropriate, establishes success metrics for projects, and ensures project performance is tracked and measured.
• Creates metrics and dashboards to monitor work case load and team productivity. Monitors and reports on Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s) to hold individuals and the team accountable. Acts with urgency and care to address critical system performance issues identified through SLA’s/KPI’s. Periodically reviews support team and structure to help demand management and capacity planning, utilizing metrics and services delivery standards.
• Provides thought leadership regarding HR technology solutions and strategies for new programs, projects, and enhancements to existing solutions. Serves as a strategist, problem solver, team enabler and barrier remover for team directly managed but also within the broader HR team.
• Lead teams and creates a culture of innovation and trust.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree