Manager, Human Resources Business Partner

Royal Caribbean Cruises Ltd•Miami, FL

22d•Onsite

About The Position

The Manager, HR Business Partner serves as the strategic human resources lead for a portfolio of ships within the Celebrity Cruises fleet, supporting more than 10,000 international crew members across varied global deployments. The role provides HR leadership and business partnership across shipboard operations, ensuring effective HR delivery, consistent talent management, and alignment with organizational goals. As a primary advisor to shipboard and shoreside leaders, the Manager implements HR strategies, oversees employee relations, addresses compliance issues, and drives workforce solutions to optimize performance, engagement, and retention. The position is full-time and onsite in Miami, Florida, with regular shipboard visits of up to 30% for oversight, auditing, training, and workforce engagement. On-call availability is required to support emergencies or critical incidents involving crew and operations. Applicants must be legally authorized to work where the position is based; immigration or work-visa sponsorship is not available now or in the future.

Requirements

Bachelor’s degree in Human Resources Management, Business Administration, Psychology, or a related discipline.
Minimum of 8–10 years of progressive human resources experience, including at least 3 years in a management or senior advisory capacity.
Demonstrated success managing HR operations in multinational or matrix organizations.
Proven expertise in employee relations, performance management, organizational strategy, and compliance.
Experience applying international employment frameworks and HR law across diverse jurisdictions.
Solid understanding of labor law, compliance, and global HR operations.
Strong analytical and investigative proficiency supporting workforce decision-making.
Skilled in HRIS platforms and digital reporting systems.
Effective program management, stakeholder engagement, and change management capabilities.
Broad knowledge of total rewards, talent development, learning, and workforce planning.
Collaborative leadership skills and ability to build trust and alignment across diverse teams.
Solutions-oriented approach with strong strategic judgment and business acumen.
Exceptional interpersonal communication and influencing capabilities.
Ability to operate autonomously and make complex decisions under pressure.
Commitment to inclusion, integrity, and continuous improvement.
Ability to inspire accountability, professionalism, and leadership in interactions.
Strong understanding of international maritime and labor frameworks, including ILO, MLC, and immigration/tax regulations.
Must be legally authorized to work in the location where the position is based; sponsorship is not available.

Nice To Haves

Professional certifications such as SHRM, CIPD, or international HR accreditation.
Experience in shipboard, hospitality, travel, or asset-intensive environments.

Responsibilities

Provide proactive HR partnership to shipboard and shoreside leaders across Marine Operations, Hotel Operations, HR, F&B, Housekeeping, Onboard Revenue, Entertainment, Finance, and Newbuild functions.
Lead HR strategies that strengthen workforce planning, engagement, and organizational capability across allocated vessels and operational areas.
Lead major employee relations, talent, and compliance initiatives, ensuring adherence to company policy, ILO/MLC frameworks, and international labor standards.
Support the development, implementation, and auditing of HR initiatives designed to enhance crew well-being, engagement, and productivity.
Conduct impartial investigations, perform risk analysis, and partner with legal, compliance, and global security teams on critical employee and operational incidents.
Partner with business leaders to optimize structures, workforce composition, and succession strategies in support of operational goals.
Advise executives and senior officers on organizational development, career progression, and performance management practices.
Monitor and influence operational performance through workforce measures, including PAR levels, CAM data, crew listening tools, and retention analytics.
Recommend best-practice HR solutions across talent planning, compensation alignment, leadership development, and wellness initiatives.
Drive fleet-wide HR projects and organizational initiatives tied to strategic priorities, operational excellence, and employee satisfaction.
Act as a brand culture ambassador, fostering organizational culture and maintaining RCG’s reputation as a global employer of choice.
Partner with corporate HR Centers of Expertise to ensure consistent application of compensation, total rewards, and development strategies across shipboard operations.
Make regular shipboard visits, up to 30%, for oversight, auditing, training, and workforce engagement.
Be available on call to support emergencies or critical incidents involving crew and operations.