Manager, HR (Austin, TX)

MTM Transit•Austin, TX

50d•$85,000 - $125,000•Onsite

About The Position

At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential. The Manager, HR (Austin) will support the organization’s vision and goals by providing direct support to our Austin, TX South Base facility. The Manager, HR (Austin) will provide direct support with labor relations and human resources matters, gathering, collecting, and maintaining documentation and records required for contract and policy development, investigations, and negotiations. This position will be on site daily in our Austin, Texas location

Requirements

High School Diploma or GED
Bachelor’s Degree in Human Resources or related field, or equivalent work experience
3+ years’ experience in Human Resources/ Employee Relations or similar role
2+ years’ experience in a Union setting required
Strong knowledge of human resources policies/procedures and knowledge of local, state, and federal employment/labor laws
Knowledge of and ability to understand and apply federal and state employment laws (e.g., EEO, OSHA, FMLA, FLSA)
Ability to handle a high level of sensitive and confidential matters tactfully and professionally
Strong organizational skills and ability to manage multiple projects simultaneously
Ability to work well under pressure and in stressful situations within a fast-paced environment
Ability to work independently and collaboratively with others to achieve defined goals, handle inquiries, and resolve issues within a timely and constructive manner
Consultative and customer service orientation with all levels of employees
Demonstrated experience and skill in conducting workplace investigations, analyzing information in relation to the relevant employment laws, collective bargaining agreements, trends, policies, and procedures, and use sound judgment to draw valid conclusions and/or recommendations
Ability to maintain effective working relationships at all levels of employees and both internal and external stakeholders
Excellent presentation skills
Effective communication skills
Coaching effectiveness
Detail oriented

Nice To Haves

SHRM certification, preferred
Experience working in the Transit industry preferred

Responsibilities

Provide day-to-day guidance, hands-on support, and developmental guidance to the Austin HR team
Handle all labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refer complex matters to appropriate management staff
Track all information requests, hearing, and grievance timelines from initiation to completion to ensure adherence to contract requirements
Serve as the initial contact and liaison for intake and assessment of employee complaints
Conduct interviews and gather information for employee relations matters such as harassment allegations, work complaints, or other concerns; inform appropriate HR staff when additional investigation is required
Assist with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives
Maintain up-to-date knowledge of company policies, employment law, and common HR practices
Collect information and data to assess cost and policy implications of negotiations and disputes. This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances
Conduct surveys, interviews, and other research related to human resource policies, compensation, and other labor negotiations; collect information and report results to Sr. HR Manager or Vice President of HR
Maintain knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources
Assist with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations
Coordinate meetings between Union Officials, Employees, and Leadership
Organize and maintain all CBA’s, arbitration decisions, and any other related documentation
Perform other duties as assigned