Manager - HR Technology Risk

Capital One • McLean, VA

20h • $151,900 - $173,400 • Hybrid

About The Position

Capital One’s HR Technology Risk professionals are technology and data management professionals who apply analytical, organizational, planning, strategic-thinking, and communication skills to guide HR technology and cyber risk decisions. As a manager on the HR Risk Office team, this role supports multiple HR business lines, including Talent Acquisition, Compensation, and Benefits, and serves as part of the first line of defense. The position is responsible for identifying and managing the technology and data risk profile across supported business lines.

The manager partners with business risk offices and colleagues to understand the impact of HR technology and data on critical business processes; conducts risk reviews and recommends mitigation activities; and facilitates and executes the HR technology, data, and cyber risk program. The role also researches and advises on AI, emerging technologies, and automation, influences business and risk stakeholders, develops risk reporting and metrics, partners with HR technology leaders on KRIs and KPIs, and continually enhances the risk management program in alignment with industry practices and Capital One’s strategic risk direction.

This is a hybrid position, subject to Capital One’s policy on required on-site presence at the designated office. The listed full-time annual salary range for McLean, Virginia, is $151,900–$173,400. The role is also eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

Requirements

• Bachelor’s degree or higher in Computer Science or a quantitative field, such as Statistics, Economics, Operations Research, Analytics, Mathematics, Engineering, or Finance.
• At least 2 years of experience in technology operations.
• At least 4 years of experience supporting, partnering with, and interacting with internal business clients.
• At least 5 years of experience in project, process, or program management.

Nice To Haves

• MBA or master’s degree or higher in a quantitative field.
• At least 2 years of experience delivering large, complex programs, contributing to business or technical vision, collaborating with large cross-functional teams, securing commitments on deliverables, and unblocking teams to achieve business impact.
• Experience building systems and solutions in a highly regulated environment.
• Exceptional communication and influence skills, including the ability to engage with technical teams and translate implications into compelling business narratives.

Responsibilities

• Build relationships with business risk offices and team members to understand the impact of HR technology and data on critical business processes.
• Perform risk reviews, including Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLAs), and reviews of issues and events; recommend risk mitigation activities.
• Facilitate and execute a well-managed HR technology, data, and cyber risk program.
• Research, identify, prototype, and advise on AI, emerging technologies, and automation tools.
• Influence and inform business-line leaders, other Business Risk Offices, Compliance, Cyber Security, second-line risk organizations, and Internal Audit about key HR technology risks and necessary actions.
• Develop and enhance reporting for HR technology and data risk metrics.
• Partner with HR technology leaders to ensure technical KRIs and KPIs are managed appropriately.
• Identify and implement ongoing technology risk management program enhancements based on industry standards and best practices, aligned with Capital One’s strategic risk direction.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager