Manager, Government Affairs

NYC Tourism + Conventions•New York, NY
•$115,000 - $140,000•Hybrid

About The Position

New York City Tourism + Conventions is seeking an experienced Manager, Government Affairs to join its Legal and External Affairs Group. Reporting to the Chief Operating Officer & General Counsel, the Manager leads the day-to-day execution of the organization’s government affairs function. The role manages relationships with government agencies, elected officials and their staff, community and economic development organizations, trade associations, and other industry stakeholders. It oversees legislative and policy monitoring, stakeholder engagement, advocacy coordination, Government Affairs Committee administration, and external consultant management. The Manager independently manages assigned initiatives, makes strategic recommendations, and keeps the COO informed about political, legislative, and administrative developments, risks, and opportunities that may affect NYC Tourism, its members, and the tourism industry. The role also supports executive, board, membership, business, and community engagement; advises internal teams on government-related matters; coordinates external communications and briefing materials; and assists with NYC Tourism Foundation programs and the responsible use of City-owned out-of-home media. The position is hybrid and requires at least three days in the office each week (Tuesday and Wednesday plus one flexible day); Fridays are remote. It is not eligible for fully remote work or relocation assistance, and is not eligible for incentive, bonus, or commission-based compensation.

Requirements

  • Bachelor of Arts or Bachelor of Science degree.
  • At least 5–7 years of experience in government relations and community affairs.
  • Deep knowledge and understanding of New York City government.
  • A solid history of intergovernmental work focused on external stakeholders in a public affairs capacity.
  • A network of New York City contacts and relationships.
  • Persuasive, concise verbal and written communication skills.
  • Strong project management skills and ability to manage multiple projects under tight deadlines.
  • Ability to provide outstanding customer service.
  • Ability to work independently while coordinating appropriately with internal departments.
  • Strong writing skills and presentation development ability.
  • Detail-oriented, highly organized, collaborative approach.
  • Excellent judgment and discretion, with strong attention to detail.
  • Excellent quantitative, information-gathering, and fact-finding skills.
  • Proficiency in MS Word, Excel, and PowerPoint, and ability to navigate public databases and search engines.
  • Must be authorized to work for any employer in the United States; the organization cannot sponsor or take over sponsorship of an employment visa.

Nice To Haves

  • Background in politics, tourism, or marketing industries.

Responsibilities

  • Advocate for the value of NYC Tourism and its importance to New York City’s economy.
  • Develop communications and engagement strategies for assigned stakeholders and advance organizational goals across all five boroughs.
  • Prepare strategic plans, briefing memos, policy memos, presentations, talking points, and other government affairs materials.
  • Monitor government administration policies, outlook, staffing, legislative agendas, bills, and local policy developments affecting the organization and tourism industry.
  • Research governmental issues and recommend courses of action.
  • Liaise with government agencies, appointed and elected officials, City Hall’s intergovernmental team, city agencies, community members, and other stakeholders.
  • Serve as a point of contact for stakeholder inquiries, vet requests, and route them to the appropriate department or team member.
  • Proactively build and maintain relationships with government, political, civic, academic, community, economic development, and industry organizations.
  • Educate external stakeholders about NYC Tourism’s activities, address questions and concerns, and help mediate solutions that support the organization’s mission and public investment in destination marketing.
  • Keep the COO and staff informed about relevant government personnel, appointments, elected officials, and administrative structures, and facilitate introductions that advance organizational priorities.
  • Support the COO and assist with governmental outreach involving the Board of Directors, members, Business Improvement Districts, borough groups, economic development organizations, and Chambers.
  • Attend stakeholder and community meetings as directed and guide interactions with BIDs and Chambers in support of membership needs and advocacy efforts.
  • Run the Government Affairs department’s daily operations under the oversight of the COO and execute defined plans within approved boundaries.
  • Manage external consultants, vendors, lobbyists, lobbying firms, projects, processes, and workflows, and keep the appropriate manager informed.
  • Administer the NYC Tourism Government Affairs Committee, including agendas, invitations, action items, and presentations.
  • Ensure operational outputs are of high quality and delivered; lead or assist with assigned special projects and provide general support for COO and General Counsel initiatives.
  • Advise internal departments on content, programs, and initiatives as they relate to government stakeholders.
  • Coordinate external presentations, content, talking points, PowerPoint materials, summary documentation, agendas, and follow-up.
  • Research and collect information to brief the organization and prepare for stakeholder meetings.
  • Coordinate with the Communications team on external corporate communications when approved and as needed.
  • Assist with NYC Tourism Foundation borough grant programs, including supporting staff and making recommendations about eligibility, strategy, and program changes related to governmental relations.
  • Guide the use and restrictions associated with City-owned out-of-home media.

Benefits

  • Hybrid schedule with a minimum of three in-office days per week (Tuesday and Wednesday plus one flexible day); Fridays remote.
  • PTO days.
  • Up to 12 paid company holidays, subject to the company’s annual allotment, plus an extended Winter Break.
  • One front-loaded floating holiday per year.
  • Premium medical, dental, and vision plans, plus HRA and DCA.
  • Retirement savings plan.
  • Professional development opportunities.
  • Quarterly cell phone credit to subsidize a cell phone plan.
  • Monthly transit/commuter allowance.
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