Manager, Global Technology - Operational Data

Expeditors•Seattle, WA

12d•$164,000 - $246,000•Onsite

About The Position

The Manager, Operational Data leads a team in developing solutions for handling, moving, and storing operational data across multiple Expeditors business domains. This role is accountable for delivering business outcomes through effective team leadership, operational execution, technical guidance, and talent development. Working closely with a Technical Product Manager and stakeholders, this role helps establish priorities, remove obstacles, and ensure successful delivery of work aligned with organizational objectives. The work directly supports the ownership, consolidation, and scalability of operational data used at a transactional level across the company. The Operational Data team consists of seven engineers responsible for owning operational data used at a transactional level across the company. The team develops solutions for handling, moving, and storing operational data across multiple business domains while partnering closely with a Technical Product Manager to understand and set work priorities. The team supports the merging of legacy and migrated data into a single location and ensures APIs meet latency requirements needed when scaling into a migrated environment. Technologies and platforms include Postgres, GraphQL, backend and middleware software platforms, Expeditors Core Platform (ECP), and transactional tenants. The role partners with Engineering, Architecture, Product, Security, Operations, Infrastructure teams, business stakeholders, and internal customers.

Requirements

Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field, or equivalent combination of education and experience.
Experience with databases, including relational databases and other database technologies such as NoSQL.
Experience leading teams on projects supporting real-time data engineering.
Experience with data modeling and reporting.
Experience with Online Analytical Processing systems for performing complex analytical queries and reporting.
Experience with Online Transaction Processing systems for handling transactions efficiently.
Experience with logistics industry data.
Knowledge of techniques for streaming data changes from OLTP to OLAP systems in real-time.
Understanding and experience of RDF and labeled property graph databases and their application in data modeling.
Experience with Change Data Capture (CDC) and event sourcing to ensure timely data consistency across OLTP and OLAP databases.
Experience leading technology teams, technical initiatives, products, platforms, or services.
Experience coaching and developing technical employees.
Experience coordinating work across stakeholders and managing competing priorities.
Experience delivering technology solutions that support business objectives.
Experience working in a collaborative, cross-functional environment.
Strong leadership, coaching, employee development, communication, and stakeholder management skills.
Ability to plan, organize, prioritize, and execute work effectively while balancing technical, operational, and business considerations.
Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

Nice To Haves

Microsoft Certified: Azure Fundamentals.
Prior people management experience.
People management experience in a technical environment.
People management experience in a logistics environment.
Knowledge of Java and/or Python.
Knowledge of DevSecOps pipelines.
Experience with Agentic AI development processes and practices.
Knowledge of service/microservice architecture in the cloud.

Responsibilities

Lead and develop a team of seven engineers, creating an environment that supports accountability, engagement, collaboration, continuous learning, knowledge sharing, and cross-training.
Establish clear expectations, provide regular coaching and feedback, support career development, and participate in hiring, onboarding, and retention efforts.
Accountable for team commitments and delivery outcomes across operational data solutions, including API libraries, relational data platforms, and operational data ownership initiatives.
Prioritize and coordinate work with the Technical Product Manager, identify risks and dependencies, resolve obstacles, and balance delivery expectations with long-term maintainability and operational stability.
Monitor operational health and support continuous improvements to team processes, quality, reliability, effectiveness, and sustainable delivery practices.
Ensure APIs meet latency requirements needed when scaling into a migrated environment and support the integration of legacy, third-party, and migrated data into unified solutions.
Provide technical guidance, support informed decision-making, and ensure solutions align with established engineering principles, standards, and architectural direction.
Partner with architects, technical leaders, and peer managers to evaluate technical approaches and trade-offs while encouraging automation, operational excellence, and continuous improvement.
Partner with technical and business stakeholders to establish priorities, remove obstacles, and ensure successful delivery aligned with organizational objectives.
Build productive working relationships across Engineering, Architecture, Product, Security, Operations, Infrastructure teams, business stakeholders, and internal customers to align priorities and improve delivery outcomes.
Manage team resources, participate in workforce planning and resource allocation discussions, and monitor work capacity to ensure resources are aligned with business needs.
Coordinate with vendors, partners, or service providers when needed to support team objectives.