Manager - Global Programs: Tools & Infrastructure

Salesforce•Indianapolis, IN

3d•Remote

About The Position

Join our team as a Product Management Manager (IC) driving the evolution of technology for global programs at Salesforce. You'll lead end-to-end product development for AI-powered tools, agent-based solutions, and enterprise-scale planning systems that serve our global sales organization.

Requirements

5 years of professional experience in Sales Strategy, Program or Product Management roles
Product Management Excellence
Drive product roadmaps: examples of delivering value add while balancing company strategic vision, user needs and technical capacity
Understanding of enterprise infrastructure: Data 360 (Data Cloud), Snowflake, Airflow
Salesforce business acumen: proven experience working with Sales data and processes
Leadership Skills
Build trust with diverse stakeholders in a global, matrix environment
Communicate effectively with executives and manage upward expectations
Commitment to helping users until their problem is 100% solved

Responsibilities

Own end-to-end programmatic follow-up tool for marketing engagement including roll out to Strategic Events
Incubate and scale AI tools for Programs & Strategic teams: gather best practices and co-develop infrastructure for Salesforce on Salesforce solutions on a Global scale
Lead agentic interface development: collaborate cross-functionally on shared Agentic functionality to identify business hot spots and areas of opportunity with a focus on Slack & Agentic layers of engagement
Maintain and enhance global programs tracking infrastructure
Provide expert-level support to global users across our portfolio of tools through tickets & office hours