Manager, Global Networks & Alliances

Caseware

1d•Remote

About The Position

Caseware is a leading global audit and accounting software company with over 30 years of experience and a significant user base across 130 countries. The company is seeking a Manager, Global Networks and Alliances to manage and expand relationships with U.S.-focused, mid-market alliances and emerging global networks. This is a hands-on individual contributor role focused on driving adoption, expansion, and retention within smaller member-based networks. The position requires a blend of business development, relationship management, and network strategy execution, translating high-level alliance goals into revenue-generating actions. The role involves close collaboration with Sales, Product, Channel, and Customer Success teams, with personal accountability for outcomes within assigned networks. This is a new, full-time, permanent position.

Requirements

3–6+ years of experience in one or more of the following: Business Development, Account Management, Alliances & Partnerships, Customer Success or Relationship Management.
Experience working with professional services firms (e.g., accounting, audit, advisory) strongly preferred.
Experience working with member-based organizations, alliances, or networks (highly valued).
Strong executive communication and presentation skills.
Ability to influence without authority across decentralized organizations.
Comfort operating in ambiguity and building structure where none exists.
Strong proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
Experience with Salesforce or similar CRM systems preferred.
Awareness of emerging AI trends and their business applications.
Willingness to travel within the U.S. (~30%) for alliance events, partner meetings, and key engagements.

Responsibilities

Serve as the primary point of contact for assigned U.S. and global networks and alliances.
Build trusted relationships with network leadership, alliance executives, and influential member firms.
Represent the company at U.S. alliance conferences, regional events, and leadership meetings.
Act as an advocate for network needs internally, ensuring alignment across Sales and Product teams.
Proactively source and qualify new opportunities within alliance ecosystems.
Support and, where appropriate, lead RFP/RFI responses for network-level or multi-firm opportunities.
Partner with Sales teams to activate dormant firms and re-engage underpenetrated members.
Maintain a healthy pipeline of opportunities tied to your networks.
Identify and pursue expansion opportunities within member firms, focusing on new product adoption, cross-selling and upselling, and network-wide initiatives adapted for U.S. firms.
Develop network-specific growth plans focused on realistic, executable opportunities.
Translate global or centralized initiatives into clear, actionable motions for smaller U.S. member firms.
Maintain accurate CRM data, pipeline tracking, and reporting for your assigned networks.