Manager, Game Operations

University of Texas at Austin•Austin, TX

1d•Onsite

About The Position

The Manager, Game Operations assists in the management, coordination, and execution of the Athletic Department’s Game Operations and provides administrative support for assigned sports programs. The position is the primary game operations contact for Track and Field and other assigned sports, serves as Director of Texas Relays and Track and Field, and is the main point of contact for UIL High School Track and Field Championships. It ensures game operations and facility logistics are scheduled, coordinated, managed, and conducted within allocated budgets. The role supports staffing, event logistics, meetings, credentials, policies and procedures, and the coordination and execution of athletic competitions and events. It works closely with internal and external stakeholders to deliver safe, well-organized events and consistently implement Texas Athletics’ fan-first philosophy. The position also supports assigned special events and major competitions, including football, the Red River Showdown, and Conference, NCAA, and UIL championship events. This is an on-site position in Austin, Texas. Additional hours are required, including early mornings, evenings, weekends, and holidays, and travel is required. The role may involve working in all weather conditions and around standard office conditions, wearing provided uniforms or personal protective equipment, using manual dexterity, climbing stairs, and lifting or moving items. A Class C driver’s license is required.

Requirements

Bachelor's degree in a related field; relevant education and experience may be substituted as appropriate.
Three years of responsible-level experience in program administration or program coordination; relevant education and experience may be substituted as appropriate.
Class C operator's driver's license; selected applicant must provide a current three-year driving record from their state of residence.
If not already a Texas resident, obtain a Texas driver's license within 30 days of becoming a Texas resident.
Ability to work additional hours, including early mornings, evenings, weekends, and holidays, and to travel.
Ability to meet the stated working conditions, including working in all weather, using manual dexterity, climbing stairs, and lifting and moving items.

Nice To Haves

Five years of responsible-level experience in program administration or program coordination.
Experience setting up, breaking down, working, planning, and coordinating events.
Experience running large-scale track meets or relevant experience.

Responsibilities

Serve as the primary game operations contact for Track and Field and other assigned sports programs and events; serve as Director of Texas Relays and Track and Field and the main contact for UIL High School Track and Field Championships.
Ensure game operations and facility logistics are scheduled, coordinated, managed, and operated within allocated budgets.
Assist with event staffing, staffing policies, training, and implementation of game operations best practices for athletic competitions and events, including UIL High School Championship competitions.
Coordinate logistics for home and visiting teams, fans, guests, and dignitaries for assigned sports programs.
Assist Game Operations and Special Events teams with athletic department events, including scheduling, setup, and takedown.
Maintain effective working relationships with relevant Athletics Department units, stakeholders, vendors, and sports teams to implement procedures and deliver events.
Collaborate with External Affairs, Fan Services, and Game Operations leadership and teams to consistently implement the Texas Fan-first philosophy.
Help ensure safe, secure, and enjoyable events by following venue safety, security, and emergency management protocols.
Participate in and help coordinate regular game operations meetings with assigned sports and stakeholders.
Assist with coordinating and distributing game-day credentials according to Texas Athletics policies and procedures.
Identify, recommend, and implement policies and procedures, including game operation manuals, to improve efficiency and outcomes.
Assist with assigned sports programs and special events, including Football, the Red River Showdown, and Conference, NCAA, and UIL championship games and events.
Follow applicable laws, policies, rules, and regulations; participate in required education and training; report suspected violations; and cooperate with investigations.
Obtain prior written approval for and report outside activities and outside income annually.
Report prohibited conduct under applicable Title IX requirements when required as a Non-Confidential Employee.
Perform other related functions as assigned.