Manager Front Office
About The Position
As a Front Office Manager, you will manage, direct and coordinate all efforts of the Front Desk, Reservations, Night Audit, Telephone Operations, Bell and Club Services functions to ensure outstanding owner and guest services. Accountable for the effortless and seamless movement of guests in and out of the resort providing exceptional levels of guest service through the guests stay. Act as Manager on Duty on occasion and respond to emergency calls. Commitment and dedication to our Service culture is an expected behavior to be displayed towards our guests and team members at all times.
Requirements
- Commitment and dedication to our Service culture is an expected behavior to be displayed towards our guests and team members at all times.
Responsibilities
- Manage, direct and coordinate all efforts of the Front Desk, Reservations, Night Audit, Telephone Operations, Bell and Club Services functions to ensure outstanding owner and guest services.
- Ensure effortless and seamless movement of guests in and out of the resort providing exceptional levels of guest service through the guests stay.
- Act as Manager on Duty on occasion.
- Respond to emergency calls.
Benefits
- Medical, Dental, and Vision insurance from Day One
- 401k plan with company match
- Life insurance
- Company stock purchase program
- Team Member Travel Program - enjoy discounted rates at incredible properties around the globe
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
