Manager, Fraud Prevention
AXS•Los Angeles, CA
•Onsite
About The Position
AXS is seeking a Manager, Fraud Prevention, responsible for interpreting and applying applicable laws and regulations to financial processes, practices, and procedures. The role includes defining financial compliance strategy and monitoring organizational compliance. The manager leads the day-to-day operations and development of the fraud team, advances policies and procedures to reduce fraud and recover losses, and collaborates across departments as a subject matter expert in global fraud, chargebacks, and payment operations.
Requirements
- 7+ years of experience in fraud prevention.
- 2+ years of experience managing teams.
- Strong understanding of payment operations and anti-fraud and chargeback systems.
- Familiarity with SQL or scripting languages.
- Strong Excel skills.
- Adept at collaboration and teamwork.
- Familiarity with project management.
Responsibilities
- Manage daily fraud team operations, including setting priorities, overseeing agent scheduling, and monitoring KPIs.
- Oversee the development of policies and procedures to reduce fraudulent activity and recover incurred losses.
- Own the team development roadmap, including identifying strategic priorities, advocating for resources, staffing, and analyzing and procuring tools and systems.
- Collaborate with other departments as a subject matter expert for global fraud, chargebacks, and payment operations.
- Provide input into decisions affecting the functional area and contribute to budget input.
- Manage team performance through timely feedback and formal performance reviews to support exceptional service, engagement, motivation, and team development.
Benefits
- Medical, dental, and vision insurance.
- Paid holidays, vacation, and sick time.
- Company-paid basic life insurance and voluntary life insurance.
- Parental leave.
- 401(k) plan with a current employer match of 3%.
- Flexible spending and health savings account options.
- Wellness offerings.
- Training and education reimbursement.
- Employee Resource Groups.
- Volunteer opportunities and community engagement programs.
- Eligible full-time employees receive benefits starting on their first day of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
