Manager FOH

BBQ Holdings, Inc.Chandler, AZ
Onsite

About The Position

The Restaurant Manager is responsible for overseeing and managing the daily operations of the restaurant. This description is intended to be only a general outline of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. It is expected that the employee performs these and any other activities which may be assigned, or which may occur in the normal course of work. This description is not a contract or guarantee of employment nor does it alter the "at-will" relationship.

Requirements

  • High school diploma or equivalent required.
  • Previous restaurant experience required.
  • Strong supervisory and leadership skills.
  • Excellent interpersonal skills with a focus on customer service.
  • Excellent time management skills.
  • Excellent organizational skills and attention to detail.
  • Familiarity with food handling, safety, and other restaurant guidelines.
  • Proficient with Microsoft Office Suite or related software.

Nice To Haves

  • management experience preferred.

Responsibilities

  • Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
  • Ensures customer satisfaction with all aspects of the restaurant and dining experience.
  • Handles customer complaints, resolving issues in a diplomatic and courteous manner.
  • Ensures compliance with alcoholic beverage regulations.
  • Estimates food and beverage costs.
  • Manages inventory and purchases food and supplies.
  • Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
  • Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
  • Collaborates with chefs to develop appetizing menus.
  • Maintains sales records and tracks cash receipts.
  • Prepares and submits operations reports and other documentation requested by the regional manager.
  • Performs other duties as assigned.
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