Manager Finance (Services Revenue)

External Crown Castle Careers•Houston, TX
•Hybrid

About The Position

The Manager, Finance serves as a strategic finance business partner to Crown Castle’s Customer Implementation organization and the broader Tower Services segment. The role leads financial planning and analysis, provides operational and financial insights, develops advanced financial models, and drives performance management processes that support revenue growth, profitability, operational execution, and strategic decision-making. The manager translates complex operational and financial information into concise executive-level narratives and partners with Customer Implementation, Commercial, Accounting, Business Intelligence, and executive leadership to evaluate performance, identify risks and opportunities, improve forecasting accuracy, and support data-based decisions. This position requires an analytical self-starter who can independently lead complex workstreams, synthesize information from multiple sources, influence cross-functional stakeholders, and deliver decision-ready analysis. The role helps leadership understand financial and operational factors affecting customer delivery, service execution, revenue recognition, margins, and long-term business performance. The position follows a 4:1 hybrid model, with in-office work Monday through Thursday and the option to work remotely on Fridays.

Requirements

  • Bachelor’s degree in Finance, Accounting, or Economics.
  • At least 7 years of progressive experience in finance, FP&A, operational finance, business partnering, accounting, or related analytical roles.
  • Advanced financial modeling skills, including experience with forecasting models, business cases, scenario analyses, long-range plans, and operational performance models.
  • Strong understanding of accounting principles, forecasting methodologies, variance analysis, profitability analysis, capital planning, and operational finance.
  • Experience supporting operational business functions and translating operational performance drivers into financial outcomes.
  • Advanced proficiency in Microsoft Excel and PowerPoint, including complex modeling, extensive analysis, and executive-level presentations.
  • Experience with Power BI or similar business intelligence and data visualization tools.
  • Experience developing financial and operational KPIs, dashboards, scorecards, and management reporting packages.
  • Ability to analyze large and complex datasets, identify trends, and turn data into actionable business recommendations.
  • Strong communication and executive presentation skills, including the ability to simplify complex business issues and influence decision-making at all organizational levels.
  • Ability to build cross-functional relationships, influence without authority, and partner effectively with operational and executive leaders.

Nice To Haves

  • MBA, CPA, and/or CFA.

Responsibilities

  • Lead monthly forecasting, annual planning, long-range planning, and ad hoc financial analysis for Customer Implementation and the Tower Services segment.
  • Develop, maintain, and enhance financial models evaluating revenue, operating expenses, labor utilization, productivity, capital investments, customer activity, and profitability.
  • Partner with Customer Implementation leadership to evaluate operational performance, understand business drivers, and recommend actions to improve financial and operational outcomes.
  • Partner with Commercial leadership on pricing recommendations, RFP responses, cost and margin analyses, new service offerings, and customer deal negotiations.
  • Translate financial and operational analyses into executive presentations and business narratives communicating trends, risks, opportunities, and recommended actions.
  • Create, monitor, and improve operational and financial metrics, dashboards, and scorecards.
  • Analyze monthly financial results and operational performance, conduct variance analysis, identify root causes, and communicate actionable insights to senior leadership.
  • Partner with Operations, Customer Implementation, Accounting, Sales, and Business Intelligence to align assumptions, validate data, improve reporting accuracy, and support strategic decisions.
  • Work with Business Intelligence to develop and maintain Power BI dashboards, self-service reporting, and data visualizations.
  • Serve as a finance advisor and subject matter expert to Tower Services leadership, offering strategic recommendations that balance financial performance, operational execution, and customer outcomes.
  • Partner with senior leadership to identify emerging risks and opportunities and develop recommendations supporting Tower Services financial objectives.

Benefits

  • Comprehensive healthcare plans with highly subsidized company premiums.
  • Up to $2,000 annual company contribution to a Health Savings Account for the HSA base plan for employees and dependents.
  • 401(k) plan with up to 10% company contributions through a 5% match and 5% profit-sharing program, based on employee contributions.
  • Up to 8 weeks of 100% paid new-child leave upon birth or legal adoption; birth mothers may receive up to 8 additional weeks of 100% paid medical leave.
  • Tuition reimbursement of up to $5,250 per year for eligible tuition and fees.
  • Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
  • Matching charitable contributions of up to $1,000 per year per teammate.
  • Paid time off for eligible full-time employees, with a minimum of 18 days per year based on years of service.
  • 10 company holidays plus 2 floating holidays.
  • Free beverages and snacks at all offices.
  • Potential discretionary annual cash bonus or commissions, and equity incentives, depending on the position offered.
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