Manager - Field Sales - Healthcare
About The Position
The Sales Manager leads and develops a team of Healthcare Account Executives serving provider and healthcare accounts across the East Coast. The role focuses on generating new business and growing existing healthcare accounts while helping a largely new-to-role sales team become effective, productive, and aligned with SHI’s processes and strategy. The manager partners with the Sr. Sales Director, Healthcare Field Sales, to execute the healthcare go-to-market strategy and meet revenue and margin targets. The position is based on the East Coast of the United States and requires periodic travel for customer meetings, team support, and internal events as needed.
Requirements
- Completed bachelor’s degree or equivalent experience.
- At least 1 year of prior experience as a Sales Manager at SHI; experience supporting field or strategic accounts is preferred.
- Proven track record of attaining sales goals and quotas.
- Strong focus on customer solutions and satisfaction.
- Experience working with C-level executives.
- Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
- Based on the East Coast of the United States and able to travel periodically for customer meetings, team support, and internal events as needed.
- Expert time management, planning, and organizational skills.
- Expert ability to continuously learn and independently acquire job-related knowledge and skills.
- Expert problem-solving skills.
- Expert ability to motivate others.
- Expert presentation skills.
- Expert ability to think ahead, plan long-term decisions, and anticipate outcomes.
- Self-motivated, with the ability to work with limited direction and oversight at an expert level.
- Expert consultative sales skills.
Nice To Haves
- At least 3 years of experience working with or around healthcare customers, including providers, health systems, payers, or life sciences; strongly preferred.
- Previous SHI Sales Manager experience supporting field or strategic accounts; preferred.
Responsibilities
- Lead, coach, and develop Healthcare Account Executives supporting provider and healthcare accounts across the East Coast.
- Partner with the Sr. Sales Director to execute the healthcare go-to-market strategy, achieve revenue and margin targets, and improve territory performance.
- Navigate SHI resources, processes, and escalation paths to remove operational and internal obstacles for sellers.
- Drive adherence to sales processes, including pipeline management, forecasting, account planning, and deal governance.
- Collaborate with inside sales, operations, finance, partners, marketing, and technical resources to streamline workflows and improve efficiency.
- Identify and implement process improvements that increase seller productivity and customer responsiveness in the healthcare segment.
- Provide hands-on support for early-stage and complex deals, including deal structure, approvals, and resource coordination.
- Onboard, mentor, and ramp new Account Executives, teaching SHI best practices, internal tools, and engagement models.
- Monitor performance metrics, provide regular coaching and feedback, and manage performance improvement plans when needed.
- Represent the healthcare field sales team in internal discussions and advocate for support, resources, and systemic changes.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k)
- Flexible spending
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What This Job Offers
Job Type
Full-time
Career Level
Manager
