Manager, Field Engineering

L3Harris Technologies•Salt Lake City, UT

2d•$91,500 - $196,500•Remote

About The Position

The Field Engineering Manager leads and supports an estimated 50 Field Service Representatives (FSRs) at domestic and international customer sites. The role coordinates field support for system installation, integration, testing, troubleshooting, repair, and sustainment, and connects engineering, program management, logistics, and field operations to ensure FSRs are technically prepared, properly resourced, and aligned with customer requirements. The manager drives field execution, resolves escalated technical issues, supports workforce development, and ensures safe, compliant, high-quality service delivery. The position is remote, with the candidate required to be able to relocate to any location in the continental United States or outside the continental United States. The schedule is 9/80: employees work nine days during each 14-day period, totaling 80 hours, with every other Friday off. Travel to customer, operational, test, and field locations is required as needed, including occasional short-notice travel. The role also supports proposal and new-business work, including statement-of-work reviews, requirements derivation, estimates, proposal development, manpower planning, risk assessments, and contract negotiations. An active Secret security clearance is required.

Requirements

Bachelor’s degree and a minimum of 9 years of prior relevant experience; or a graduate degree and a minimum of 7 years of prior related experience; or, in lieu of a degree, a minimum of 13 years of prior related experience.
Active Secret security clearance.
Ability to travel as required, including occasional short-notice travel.
Ability to obtain and maintain any required security clearance, if applicable.

Nice To Haves

At least 2 years of experience leading teams, projects, or field support personnel.
Ability to manage multiple priorities in fast-paced, customer-facing environments.
Strong written and verbal communication skills.
Proficiency with Microsoft Office.
Experience in aerospace, defense, telecommunications, electronics, mission systems, or other highly regulated technical industries.
Experience supporting CONUS and OCONUS deployments or rotations.
Knowledge of training development, certification programs, and technical workforce planning.

Responsibilities

Lead, mentor, and manage an estimated 50 Field Service Representatives supporting domestic and international customer sites.
Coordinate field engineering support for system installation, integration, testing, troubleshooting, repair, and sustainment activities.
Partner with engineering, manufacturing, supply chain, quality, and program teams to resolve field issues and improve product performance.
Develop deployment plans, staffing models, and support schedules to meet customer and program requirements.
Monitor emails from FSRs and sites around the clock and coordinate with necessary in-house personnel.
Maintain accurate communication records related to FSR performance, awards, disciplinary actions, and core competencies.
Conduct weekly teleconferences involving sites and FSRs, customers, program managers, and engineering.
Provide required reports to program managers and external customers in a timely manner.
Review and approve timecards, travel expense reports, and payroll.
Oversee compliance with company policies, contractual obligations, export controls, safety requirements, and customer procedures.
Support proposal and new-business efforts from start to finish, including statement-of-work reviews, deriving requirements, generating estimates, and participating in contract negotiations.
Support proposal development, cost estimates, manpower planning, and risk assessments for new and existing programs.
Build and maintain strong customer relationships, serving as a trusted leader.
Travel as needed to customer, operational, test, and field locations to support deployments and critical events.