Sr. Manager, Field Engineering - Telco

Databricks•United States, CA

4d•$172,500 - $237,150

About The Position

Databricks is hiring a Solutions Architecture leader to manage a team of Solutions Architects serving the Telecommunications segment within its Field Engineering organization. The role leads pre-sales professionals working across enterprise software, big data and analytics, data engineering, data science, and AI. The manager partners with Sales and other Field Engineering technical segments to increase revenue, help customers succeed, and scale an effective team as Databricks grows. The position is responsible for setting a strong team culture and turning the team’s vision into an effective strategy. The manager develops customer relationships and delivers value by helping customers use the Databricks Data Intelligence Platform. They also partner with sales leadership on sales and consumption targets while ensuring customer success, and keep the team’s technical knowledge current so it can provide comprehensive solutions.

Requirements

At least 3 years of experience building and leading technical pre-sales teams, including hiring, onboarding, coaching, and enabling pre-sales professionals.
At least 7 years of experience in the Data + AI space with a technical product, such as data warehousing, big data, data science, machine learning, or AI.
Deep technical understanding of the impact Data + AI can have across industry segments.
Technical competence to earn the trust of Databricks Engineering talent and leadership.
Ability to serve as a trusted advisor to technical executives making strategic data infrastructure decisions.
Experience guiding a team through technical qualification, proofs of concept, architecture discussions, and product demonstrations.
Experience hiring pre-sales professionals, ramping them up, promoting them into larger roles, addressing performance issues, and implementing improvement plans.
Experience building a positive team culture and fostering relationships across Field Engineering, Sales, and internal partners.
Experience working with teams such as Product Management, Engineering, and Customer Success.
Demonstrated architectural influence and ability to review complex architectures and guide others toward scalable solutions.

Responsibilities

Hire, onboard, train, coach, grow, and manage a high-performing team of Solutions Architects.
Maintain a robust pipeline of qualified candidates.
Help customers achieve success with Databricks and deliver substantial value to their businesses.
Establish relationships across the business to support customer and team success.
Partner with sales leadership to meet sales and consumption targets while ensuring customer success.
Keep the team current on data and AI technologies through continuous learning and advanced technical knowledge.
Guide the team in technical qualification, proofs of concept, architecture discussions, and product demonstrations.
Promote team members into larger roles, identify and address performance issues, and implement improvement plans.
Build a positive team culture and foster working relationships among Field Engineering, Sales, and other internal partners.
Work with Product Management, Engineering, and Customer Success.
Influence and review complex architectures, guiding the team and customers toward scalable solutions.