Manager, Executive Assistant & Workplace Operations

Asana•Vancouver, BC

13d•Hybrid

About The Position

Asana is looking for a strategic, supportive, and business-savvy leader to manage our global Administrative Business Partner (ABP) community. This is more than a traditional operations role; it is a people-first leadership position designed to bring stability, clarity, and growth to a team that is the backbone of our executive leadership. You will lead our full-time, global ABPs and oversee our offshore ABP support program. Your mission is to balance operational rigor with a human-centric approach, ensuring our ABPs feel supported in their career journeys while providing world-class partnership to Asana’s top executives.

Requirements

8+ years of people management experience and a proven track record of leading through change with grace and transparency and leading high performing teams.
Experience in leading remote teams and building relationships with Executive leaders.
Strategic Business Acumen: Understand business drivers and can look at a program and see the ROI (or lack thereof) through data and stakeholder feedback.
Systems Thinking: Proficient in using tools (especially Asana!) and AI tools to create clarity out of chaos. Think in terms of scalable processes, not just one-off fixes.
Curiosity about leveraging AI to enhance the team’s productivity.
Established clear role expectations, operating norms, and standards of excellence across executive support functions.
Ability to navigate, digest, and make decisions amidst ambiguity.
Executive Presence: Comfortable interacting with executive leaders, possessing the professional polish and discretion required to manage the teams that support them.
Experience in building strong relationships with executive leaders who are remotely located.
Resilience & Stability: Can navigate ambiguity and high-stakes environments without passing stress down to your team.
Technical Savvy: Expert-level knowledge of Google Workspace and a passion for mastering Asana to streamline global coordination.
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

Responsibilities

Act as a high-level partner to the Head of RE & Workplace, ensuring the ABP function aligns with Asana’s broader business goals.
Conduct comprehensive strategic audits of internal programs to determine their long-term viability, impact on executive productivity, and whether to scale, pivot, or maintain the current model.
Coach the high-performing team of ABP’s, ensuring they are accountable for the overall quality and consistency of their work, ensuring every interaction is grounded in business context and aligned to company priorities.
Establish clear expectations for business acumen, judgment, and impact across the ABP team.
Develop a standard of excellence based on the Asana Operating Principles for executive support—creating playbooks for calendar management, global travel, and meeting rhythms that allow for executive-specific nuances while maintaining a high global standard.
Manage headcount planning, budgeting, and workload balancing.
Ensure that the ABP team is not over-leveraged and that every executive has the right level of support.
Provide ABP coverage from time to time when we are resource constrained.
Build a sense of community and team among a group that is often siloed within different functional departments.
Act as a stable, empathetic, and supportive coach for the ABP team, helping them navigate their fast paced and high stress roles and charting clear pathways for their professional development.