Executive Assistant & Operations Manager

Alzheimer's Association®Hopkins, MN
$58,000 - $65,000

About The Position

The Executive Assistant & Operations Manager is a strategic partner to the Chapter Executive, enhancing leadership effectiveness, board engagement, and overall organizational excellence across a multi-state chapter. This role connects leadership and operations, translating priorities into action, elevating board performance, and ensuring efficient, mission-aligned operations.

Requirements

  • Associate’s degree required.
  • 5+ years of experience in executive support, operations, or nonprofit administration.
  • Proven experience supporting senior leaders and boards with professionalism and discretion.
  • Strong organizational, project management, and problem-solving skills with exceptional attention to detail.
  • Excellent written and verbal communication skills.
  • Financial and operational acumen, including budget tracking and vendor management.
  • Highly proactive and self-directed, with the ability to anticipate needs and manage priorities independently.
  • Experience with CRM systems (e.g., Personify, Salesforce, or similar).
  • Demonstrated integrity, sound judgment, and commitment to confidentiality and mission-driven work.
  • Demonstrates commitment to the Alzheimer’s Association mission and delivers exceptional service.
  • Drives results with strong ownership, attention to detail, and consistent follow-through.
  • Builds strong relationships with staff, volunteers, and board leadership.
  • Thrives in a fast-paced, evolving environment.
  • Handles sensitive information with professionalism and care.
  • Ability to lift 50 pounds.
  • Willingness to work evenings, weekends, and flexible work schedule when necessary.
  • Ability to operate a motor vehicle. Must be in possession of a valid driver's license and insurance.
  • Ability to travel.

Responsibilities

  • Serve as a trusted advisor, anticipating needs and managing competing priorities.
  • Enable leadership effectiveness through proactive calendar management, meeting preparation, and streamlined communications.
  • Develop briefings, dashboards, and materials to inform decision-making.
  • Track and advance strategic priorities, ensuring alignment and accountability.
  • Coordinate cross-functional initiatives and remove barriers to implementation.
  • Support leadership visibility, preparedness, and stakeholder impact.
  • Serve as primary liaison to the Board of Directors; partner with leadership to strengthen board practices and engagement.
  • Plan and deliver effective board and committee meetings, including materials and follow-up.
  • Support board recruitment, onboarding, development, and engagement.
  • Align board efforts with strategic and revenue priorities.
  • Ensure integrity, confidentiality, and adherence to Board of Excellence practices.
  • Lead continuous improvement of processes, systems, and workflows.
  • Oversee core operations (facilities, vendors, administration) aligned with Home Office standards.
  • Ensure compliance, mitigate risk, and implement scalable solutions to support growth.
  • Foster a high-performing, service-oriented operational environment.
  • Partner with Finance and Development to ensure effective financial and revenue processes.
  • Support budgeting, forecasting, and reporting with accurate data and insights.
  • Oversee operational aspects of revenue flow including gift processing, deposits, and compliance.
  • Enable the Chapter Executive’s fundraising leadership through coordination of donor engagement and stewardship.
  • Align board engagement with development priorities.
  • Support activation of donor and volunteer experiences.
  • Connect teams and Home Office partners to drive alignment and execution.
  • Manage executive communications with clarity and professionalism.
  • Ensure strong stakeholder engagement and exceptional customer service.
  • Oversee office operations, systems, and chapter coordination.
  • Support CRM/data integrity and reporting as a system user.
  • Supervise and support one administrative staff.
  • Lead high-priority projects on behalf of the Chapter Executive.
  • Identify and implement solutions to improve organizational performance.
  • Handle sensitive matters with discretion and sound judgment.
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