Temporary Manager, Event Operations

Museum of Science • Boston, MA

3d • $35 - $40

About The Position

The Museum of Science’s Event Strategy, Sales, and Operations department hosts approximately 300 events each year across ten venues. The Manager, Event Operations leads the Function Coordinator team, manages vendor relationships and logistics for contracted events, and keeps internal and external partners aligned. This is a temporary, full-time position expected to end on January 11, 2027.

Requirements

• Strong verbal and written communication skills when working with clients, vendors, and internal teams.
• Excellent organizational skills, including the ability to manage competing priorities and meet deadlines across multiple events and projects.
• Sound judgment and problem-solving skills to address operational challenges, troubleshoot issues in real time, and escalate concerns as appropriate.
• Ability to coordinate and support teams, provide guidance, address questions, and promote collaboration toward shared goals.
• Ability to build and maintain strong relationships with vendors, internal departments, and clients.
• Ability to stand for extended periods and perform event setup and operational activities, including pushing, pulling, lifting, and moving equipment weighing approximately 40–50 pounds.

Responsibilities

• Coordinate operational processes for approximately 25 part-time Function Coordinators, including scheduling and shift coverage.
• Serve as a primary point of contact for Function Coordinator questions and concerns, providing guidance and escalating employee-related matters to management as appropriate.
• Manage end-to-end execution of contracted events for nonprofit, academic, and repeat clients, coordinating staffing, equipment, ticketing, and programming with vendors to meet departmental financial goals.
• Contract and manage vendor agreements for equipment, furniture, and rentals on clients’ behalf, meeting event expectations and growing department revenue.
• Liaise with internal Museum teams, including AV, Exhibits, Facilities, Public Safety, and Programs, as well as external vendors, to improve event planning and cross-department communication.
• Maintain deep knowledge of departmental policies and event software, step into other departmental roles as needed during busy periods, and represent the Senior Director as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed