Temporary Manager, Event Operations

Museum of Science • Boston, MA

2d

About The Position

The Museum of Science is seeking a temporary, full-time Manager, Event Operations to lead the Function Coordinator team and manage vendor relationships and logistics for contracted events. The role supports approximately 300 events annually across ten Museum venues and is expected to end on January 11, 2027.

The Manager coordinates operational processes and shift coverage for approximately 25 part-time Function Coordinators; oversees contracted event execution for nonprofit, academic, and repeat clients; manages vendor agreements; and serves as a liaison between Museum teams, clients, and external vendors. The position also requires knowledge of departmental policies and event software, flexibility to support other department roles during busy periods, and representing the Senior Director when requested.

Requirements

• Strong verbal and written communication skills when working with clients, vendors, and internal teams.
• Excellent organizational skills and ability to manage competing priorities and meet deadlines across multiple events and projects.
• Sound judgment and problem-solving skills to address operational challenges, troubleshoot issues in real time, and escalate concerns as appropriate.
• Ability to build and maintain strong relationships with vendors, internal departments, and clients.
• Ability to stand for extended periods and perform event setup and operations activities, including pushing, pulling, lifting, and moving equipment weighing approximately 40–50 pounds.

Responsibilities

• Coordinate operational processes and scheduling, including shift coverage, for approximately 25 part-time Function Coordinators.
• Serve as a primary contact for Function Coordinator questions and concerns, provide guidance, and escalate employee-related matters to management as appropriate.
• Manage end-to-end execution of contracted events for nonprofit, academic, and repeat clients, coordinating staffing, equipment, ticketing, and programming needs with vendors to meet departmental financial goals.
• Contract and manage vendor agreements for equipment, furniture, and rentals on clients’ behalf to meet event expectations and grow department revenue.
• Serve as the department liaison with internal Museum teams, including AV, Exhibits, Facilities, Public Safety, and Programs, and with external vendors to improve event planning and cross-department communication.
• Maintain deep knowledge of departmental policies and event software.
• Step into other departmental roles as needed during busy periods and represent the Senior Director as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed