Manager, Email Marketing Coordinator

Teach For America • Bentonville, AR

3d • $55,700 - $86,300 • Remote

About The Position

We are looking for a Manager, Email Marketing Coordinator to support our marketing efforts, primarily through email automation and development, to nurture new audience members and strengthen affinity among existing audiences. This is a production focused role in creating pre-designed emails in our email marketing platform. This role may also assist in website, sms, and other in other digital channels in service of supporting execution of omni-channel marketing tactics. The ideal candidate will have experience in marketing and/or technology, have used email marketing tools, and be an eager learner and teammate, ready to jump in, gain new skills, and flex to provide support where it’s needed most.

Requirements

• Bachelor's degree or equivalent practical experience
• At least 2 years of experience working in marketing, technology, or related field
• Experience with email marketing tools (e.g. Salesforce Marketing Cloud, Microsoft Dynamics, Braze, Iterable, etc.)
• Basic CSS, HTML, and programming logic knowledge
• Data-orientation and experience with collecting and presenting analytics
• Exceptional communication and presentation skills
• Exceptional attention to detail and ability to meet deadlines for multiple projects simultaneously
• Learning-orientation and desire to seek and grow from feedback
• Experience training others and providing end-user support

Nice To Haves

• Experience in Microsoft Dynamics Customer Insights, preferred
• Experience in Microsoft Dynamics or another Customer Relationship Platform (CRM), preferred
• Experience editing content in a CMS, such as Drupal, preferred
• Experience working in nonprofits or education preferred

Responsibilities

• Use technical knowledge and expertise of our email marketing software, Microsoft Dynamics Customer Insights, to translate approved email designs into emails that render well across a variety of email clients and devices.
• Support the deployment of successful email and lifecycle marketing campaigns through compiling segmented marketing lists, completing quality assurance checks, configuring deployment journeys and other tasks as assigned.
• Provide insights and recommendations for completed email campaigns through data-driven analysis and knowledge of industry best practices.
• Support email marketing platform users throughout the organization through capacity building, troubleshooting support, and request queue management.
• Provide additional execution support to Digital Marketing subteam members in various marketing software beyond email, such as SMS, web, personalization tools, or other tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager