Manager, eDiscovery and Litigation Specialist

Western Union•Atlanta, GA
•$100,000 - $130,000•Hybrid

About The Position

As a senior member of Western Union’s Litigation Team, the Manager, eDiscovery and Litigation Specialist manages multiple litigation processes and functions, exercising sound judgment and initiative while driving matters to completion with independence and accountability. The role enhances and leads legal hold and eDiscovery processes and collaborates with legal and non-legal professionals to defend the Company, pursue affirmative matters, respond to escalated subpoenas and consumer complaints, and manage the litigation portfolio. The position leads the legal hold process and coordinates the eDiscovery lifecycle, including data collection, processing, review coordination, and production. It supports outside counsel and case preparation, drafts and reviews legal documents under attorney supervision, independently investigates and responds to escalated information requests, maintains litigation and document management systems, and partners with IT, compliance, and business units. The role also stays current with litigation technology and eDiscovery practices and trains and mentors team members. The position is hybrid, with an expectation to work from the office a minimum of three days per week. The base salary range is $100,000–$130,000 per year, with total on-target compensation including annual incentives aligned with individual and company performance. Actual salary depends on qualifications, skills, and competencies.

Requirements

  • Bachelor’s degree.
  • At least 5 years of paralegal litigation experience, preferably in a large corporate law department or law firm supporting complex litigation.
  • Demonstrated experience managing legal hold and eDiscovery processes.
  • Strong technical aptitude and advanced proficiency with eDiscovery platforms and legal hold software.
  • Excellent written and verbal communication skills.
  • Superior organizational skills and ability to manage multiple priorities and deadlines.
  • Ability to communicate effectively with all levels of management.
  • Self-starter able to work independently and collaboratively in a fast-paced environment.

Nice To Haves

  • ABA-approved paralegal certificate.

Responsibilities

  • Lead the legal hold process, ensuring timely communication and compliance with preservation requirements.
  • Oversee and coordinate the eDiscovery lifecycle, including data collection, processing, review coordination, and production, in collaboration with internal stakeholders and external vendors.
  • Serve as a primary point of contact for outside counsel and provide litigation support throughout case management.
  • Assist with case preparation, including organizing and managing large volumes of documents and evidence.
  • Draft and review legal correspondence, pleadings, discovery requests, and responses under attorney supervision.
  • Independently review, investigate, and respond to escalated subpoenas, consumer complaints, and other information requests.
  • Maintain litigation databases and document management systems.
  • Collaborate with IT, compliance, and business units to execute litigation and investigation projects.
  • Stay current with developments in litigation technology and eDiscovery best practices.
  • Train and mentor team members on litigation support procedures and technology.

Benefits

  • Short-term incentives.
  • Multiple health insurance options.
  • Accident insurance.
  • Life insurance.
  • Access to development platforms.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Paid time off.
  • Parental leave.
  • Global adoption assistance.
  • 401(k) plan.
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