Manager, Early Careers Training and Development

Raymond James•Saint Petersburg, FL

7d•Hybrid

About The Position

Under limited supervision, the Training & Development Manager designs, develops, and delivers programs to enhance the skills and knowledge of early-career professionals. The manager contributes to the strategic direction of early-career development initiatives, develops plans, and completes complex assignments supporting participant development. Responsibilities also include project management, selecting content, developing course materials, and improving processes. In a highly collaborative environment, the manager ensures training aligns with business-unit and firm-wide learning priorities and measures program effectiveness. The Early Careers development team supports the successful onboarding, performance, and retention of new associates through a robust induction experience and development and engagement during their first 1–24 months. This position follows a hybrid work model, with an expectation that the selected candidate work three days per week at the corporate office in Saint Petersburg, Florida. Travel is less than 25%.

Requirements

Bachelor’s degree and six years of experience designing and managing development programs and/or talent management processes.
Knowledge of student and adult learning and development theories.
Knowledge of learning and development research, trends, and best practices.
Knowledge of business process improvement, project management, and business process methodologies.
Knowledge of experiential learning and co-curricular development design.
Skill in developing and modifying content, presentations, participant guides, materials, and job aids.
Strong large-group facilitation and people-leadership ability.
Strong project management skills and attention to detail.
Ability to analyze data and assess training effectiveness; experience with learning measurement techniques.
Strong problem-solving, oral communication, and written communication skills.
Ability to track and monitor deliverables systematically, anticipate potential issues, and analyze trends and best practices.
Advanced Excel, Word, PowerPoint, and project-planning skills.
Ability to build relationships, influence, and interact effectively with associates at all levels and with cross-functional and external stakeholders.
Ability to manage multiple priorities and multitask, and independently manage medium-to-large projects while balancing daily responsibilities.
Ability to lead and adapt to change, address ambiguity, and create processes and structure where they do not exist.
Ability to communicate clearly and candidly, foster candid dialogue, and make decisions when variables, alternatives, and outcomes are not clearly defined.
Analytical skills, including the ability to organize data and tell a story with it.
Ability to partner with other functional areas to accomplish objectives.
Self-driven, energetic, enthusiastic, and inclusive approach, with the ability to engage constructively with challenging ideas and input.

Responsibilities

Provide input on the strategic direction of Early Careers development initiatives to meet individual and organizational learning needs.
Design, develop, assess, and recommend development sessions, processes, tools, and resources aligned with the skill competency model.
Prepare and deliver written and verbal presentations and proposals to management.
Collaborate with stakeholders, including Early Careers recruiting, HR Business Partners, Talent Consultants, Learning & Development, LMS administrators, and business-unit training groups.
Conduct pre-program capability assessments to identify skill levels.
Create engaging course materials, including workbooks and presentations for e-learning modules and live or virtual sessions.
Assess session impact and effectiveness, communicate success metrics and recommendations, and support continuous improvement and consistency.
Facilitate and deliver virtual and in-person development sessions.
Use evaluations and surveys to assess training effectiveness and make adjustments.
Manage training programs within timelines and budgets, ensuring cost-effective use of resources.
Conduct external research and benchmarking on learning trends, priorities, and initiatives.
Perform other duties and responsibilities as assigned.