Manager, E-Commerce Channel - US Vision Care

Bausch+Lomb Companies Inc.•USA - Remote, OR

95d•$110,000 - $140,000•Hybrid

About The Position

Bausch + Lomb is seeking a highly strategic and results-driven Manager, E‑Commerce Channel, US to lead the development, management, and expansion of our digital commerce ecosystem for US Vision Care. This role will play a pivotal part in shaping Bausch + Lomb’s Vision Care contact lens business by optimizing digital sales channels, enhancing product visibility, and enabling a seamless customer experience across key e-commerce platforms. The Manager, E-Commerce Channel will blend commercial strategy, digital marketing expertise, analytics-driven decision-making, with strong cross-functional leadership. This position partners closely with Sales, Marketing, Pricing, Supply Chain, and Product teams to accelerate online growth and drive profitability. The role will report to the Senior Director, Strategic Pricing & Channel Management.

Requirements

Bachelor’s degree required; MBA or advanced degree preferred.
5+ years of experience in e-commerce, digital commerce marketing, key account management, or related commercial roles.
Demonstrated success owning a channel plan and managing account performance (revenue, margin/profit drivers, promo investment).
Experience in annual planning, contract negotiation, category management, trade strategy, and joint business planning.
Strong analytical skills; experience with dashboards/BI tools and marketplace analytics suites.
High digital fluency, including CRM and/or eComm platforms, sales and forecasting analytics tools, Microsoft Office 365, and sales databases.
Strong financial acumen with the ability to interpret trends, quantify ROI and guide decision-making.
Proven ability to lead and influence cross‑functional teams without direct authority.
Strong executive communication and presentation skills; ability to translate insights into clear recommendations.
Strong project management skills; ability to manage multiple workstreams with high accuracy.
Ability to travel domestically up to 25%, including overnight travel.
Coordinate multiple initiatives simultaneously while maintaining strong attention to detail.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Responsibilities

Develop and execute the U.S. e-commerce strategy in partnership with Commercial leadership, aligned to brand and portfolio priorities.
Identify, evaluate, and onboard new online marketplace and e-retail opportunities, including channel business cases and launch plans.
Partner on negotiations and execution for pricing policy, promotions, contracts, and annual business planning.
Manage account-level P&Ls (channel forecast, trade/promo investment planning, account-level profitability performance (sales, gross margin, and key drivers) with full revenue and profitability responsibility.
Drive digital sales performance through continuous optimization of visibility, conversion, customer experience and optimize channel visibility.
Own digital shelf excellence across platforms: oversee accurate SKU setup, catalog integrity, product content accuracy, and pricing/promo execution.
Ensure consistent product availability and competitive in-stock performance across channels in partnership with Supply Chain and customer operations.
Partner with Brand Marketing to optimize digital merchandising and product presentation and ensure content governance and compliance.
Support the Strategic Pricing & Promotions team in designing and executing growth-driving campaigns.
Drive search optimization and on-platform merchandising improvements (e.g. SEO/search, enhanced content and ratings/reviews levers).
Build and maintain dashboards and reporting to monitor sales performance, pricing, forecasting, promo effectiveness, pricing adherence and marketplace KPIs.
Prepare Deliver recurring reporting on account performance, trends, risks, and opportunities for internal and external stakeholders and translate data into actions that improve growth and profitability
Conduct competitive and market analysis to identify risks/opportunities and inform strategic decision-making.
Apply data-driven insights to refine channel programs and improve customer experience.
Partner closely with Supply Chain to forecast demand, mitigate risk, and maintain strong service levels and inventory health.
Collaborate with Finance, Legal/Compliance, Marketing, and Product teams to align execution of channel requirements.
Lead resolution of operational issues, including chargebacks, logistics challenges, and compliance matters.
Influence and lead cross-functional teams to deliver against channel goals.