Manager, Development & Administrative Services - CORP
About The Position
The Manager, Development & Administrative Services oversees complex, confidential, and highly visible administrative and operational functions for the Development Department. The role manages the department’s day-to-day activities, supports multiple development initiatives, and serves as a key liaison among internal teams, external partners, and stakeholders. It coordinates executive scheduling and domestic and international travel; supports meetings, property visits, and partner engagements; manages communications, deadlines, reporting, expenses, and departmental documentation; and implements process improvements. The role also supports team collaboration and may occasionally require responsiveness outside regular business hours. The ideal candidate is an organized, proactive, trustworthy business partner with strong communication, customer service, travel-planning, and relationship-building skills. They can manage competing priorities and confidential information with discretion, adapt to changing business needs, and advance work independently in a fast-paced environment.
Requirements
- Bachelor’s degree or at least 5–7 years of progressive experience in executive support, operations, development, hospitality, or project management.
- Experience supporting a senior executive and coordinating the activities of a complex, fast-paced department.
- Exceptional organization, attention to detail, and efficiency in planning, prioritizing, and executing a complex workload.
- Ability to anticipate needs, take initiative, and advance work independently with limited direction.
- Exceptional interpersonal skills and the ability to communicate positively, professionally, and effectively with diverse groups.
- Strong customer service orientation.
- Excellent verbal and written communication skills.
- Advanced skills in Microsoft Office and Adobe Acrobat and/or Nitro PDF applications, with willingness to learn additional programs, including project management tools.
- Experience planning and booking complex domestic and international travel.
- Experience working with highly confidential information and data, with demonstrated discretion and sound judgment.
- Ability to work under pressure in a fast-paced environment while remaining flexible, proactive, resourceful, efficient, and professional.
- Flexibility to adapt to changing business needs and ad hoc projects.
- Ability to multitask and manage multiple priorities.
- Ability to build strong working relationships across functions and levels and advance work through collaboration, organization, and effective follow-up.
Responsibilities
- Lead and oversee the Development Department’s administrative and operational functions, coordinate departmental activities, support departmental objectives, collaborate with cross-functional stakeholders, and serve as the primary contact for operational matters.
- Manage complex executive calendars and high-volume scheduling across multiple stakeholders; arrange detailed domestic and international travel; anticipate conflicts, prioritize competing demands, and prepare executives for meetings, travel, and engagements.
- Coordinate development-related meetings, property visits, and partner engagements, including agendas, materials, participants, travel arrangements, and real-time resolution of logistical issues.
- Support internal and external stakeholders, including managing property reservations for development partners.
- Compile and distribute weekly reports and updates and the quarterly team newsletter.
- Process expense reports for designated executives and oversee critical deadlines.
- Support the administration and tracking of contracts, confidentiality agreements, and other departmental documentation in coordination with Legal, Finance, and other stakeholders.
- Maintain organized departmental materials, including samples, presentations, reports, agreements, correspondence, and other development-related documents.
- Identify and implement process improvements, procedures, and best practices to improve departmental efficiency and operational excellence.
- Plan and coordinate team-building activities to strengthen relationships and foster a collaborative, inclusive, high-performing team environment.
- Respond flexibly to critical business needs that may occasionally arise outside regular business hours.
- Maintain confidentiality and strict discretion.
Benefits
- Discretionary Time Off (DTO)
- Healthcare benefits
- Health Savings Account and Flexible Spending Accounts
- 401(k) retirement plan with company matching, full vesting, and a loan option
- Daily Pay opportunities
- Banking and Investing Program with preferred rewards, mortgage discount, and waived fees
- Fertility and family-forming assistance
- Parental leave pay differential
- Pet insurance
- Hotel discounts
- Free meals
- Fitness and wellness discounts
- LinkedIn Learning membership
- Community engagement opportunities
- Associate events throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Manager
