Manager, Dean's Office

University of Maryland•College Park, MD

4d•$86,507 - $103,808•Onsite

About The Position

As the largest university library system in the Washington, D.C./Baltimore region, the University of Maryland (UMD) Libraries serve more than 41,000 students and 14,000 faculty and staff of the flagship College Park campus. Our extensive collections, innovative programs, and dynamic services enable student success, support teaching, research, and creativity, and enrich the intellectual and cultural life of our community. A member of the Big Ten Academic Alliance and the Association of Research Libraries, the UMD Libraries are nationally recognized for excellence in advancing the role of academic libraries. We are dedicated to fostering a welcoming and collaborative workplace where employees can grow, contribute their strengths, and be part of a community that advances discovery and learning. Reporting to the Dean of Libraries, the Dean’s Office Manager serves as a senior administrative leader responsible for directing the operational, administrative, and strategic support functions of the Dean’s Office. Additionally, the position coordinates the administrative activities for the Associate/Assistant Deans as needed. As a key member of the Administrative Leadership Team, the position contributes to planning, policy development, and decision-making that impacts library-wide operations. The role acts with delegated authority on behalf of the Dean in designated areas and serves as a primary liaison to internal and external stakeholders. The incumbent works collaboratively within a team environment as well as independently and manages complex issues with the goal of advancing the Libraries’ strategic plan and Dean’s initiatives. The position supervises one administrative coordinator and occasional student assistants, and is responsible for establishing priorities, allocating resources, and ensuring efficient and effective administrative operations in support of the Libraries’ mission. The incumbent is expected to exercise independent judgment and decision making in support of Libraries administration and operations, including leadership of and participation on special projects, committees, and task forces as assigned.

Requirements

Bachelor’s degree from an accredited college or university.
Three (3) years or more years of professional experience.
One (1) year of experience in a supervisory or lead role.
Knowledge of principles and techniques of written and oral communication, including methods for adapting communication style to different audiences.
Knowledge of documentation standards, procedures, and best practices for ensuring consistent and accurate team deliverables.
Knowledge of office productivity software such as Microsoft Office 365 and Google Workspace.
Skill in leading presentations and conducting training sessions for large groups.
Skill in collaborating effectively with Managers, Assistant Directors, and Directors to identify and resolve problems, implement improvements, and address ongoing issues.
Skill in coaching and mentoring team members to enhance performance, provide constructive feedback, and support professional development.
Ability to define deadlines, manage workloads, and maintain quality standards for deliverables.
Ability to comprehend and navigate complex interpersonal situations, applying empathy and discretion when addressing conflicts or sensitive matters.
Ability to implement and uphold documentation standards and procedures across all team functions.
Must have a valid driver's license.

Nice To Haves

Demonstrated experience with Workday
Demonstrated experience using APA system and knowledge of faculty affairs procedures.
Demonstrated knowledge of UMD policies and procedures.
Demonstrated experience working with UMD campus offices.

Responsibilities

Directing the operational, administrative, and strategic support functions of the Dean’s Office.
Coordinating the administrative activities for the Associate/Assistant Deans as needed.
Contributing to planning, policy development, and decision-making that impacts library-wide operations.
Acting with delegated authority on behalf of the Dean in designated areas.
Serving as a primary liaison to internal and external stakeholders.
Managing complex issues with the goal of advancing the Libraries’ strategic plan and Dean’s initiatives.
Supervising one administrative coordinator and occasional student assistants.
Establishing priorities, allocating resources, and ensuring efficient and effective administrative operations in support of the Libraries’ mission.
Exercising independent judgment and decision making in support of Libraries administration and operations.
Leading and participating on special projects, committees, and task forces as assigned.