Manager, Deal Operations

Harness•New York, NY

10h•$140,000 - $160,000•Hybrid

About The Position

The Manager, Deal Operations and Strategy at Harness plays a critical role in driving our sales success by ensuring efficient and strategic deal execution. This role is responsible for the quoting and deal operations processes, collaborating with cross-functional teams especially Harness Sales Team and RevOps team, by providing valuable insights to optimize deal structures and contract negotiations. This is a key role to help drive deal process improvements to maximize revenue while maintaining alignment with company objectives.

Requirements

Bachelor's degree in Business, Finance, or related field
6+ years of experience in deal desk, pricing strategy, sales operations, or related roles
Strong preference for those who have worked in the software/technology industry
Strong analytical and problem-solving skills, with the ability to work with complex data and make informed decisions.
Excellent communication and negotiation skills.
Proficiency in Salesforce and CPQ systems, as well as financial modeling tools.
Strong knowledge of contract terms, legal implications, and risk assessment.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities

Nice To Haves

MBA
Experience with consumption pricing is a plus.

Responsibilities

Collaborate with sales teams to develop effective deal strategies, ensuring alignment with overall company goals and customer needs.
Analyze deal structures and pricing to maximize revenue while considering competitive dynamics and market conditions.
Work closely with Sales, Finance, Legal, and other teams to review, approve, and streamline deal processes.
Ensure compliance with company policies and legal requirements.
Develop and maintain deal desk metrics to track deal performance, identify trends, and provide actionable insights to sales leadership.
Use data-driven analysis to guide decision-making.
Continuously improve deal desk processes, tools, and workflows to enhance efficiency and effectiveness.
Implement best practices and ensure consistent deal execution.
Provide training and guidance to sales teams on deal desk processes, pricing strategies, and contract negotiations.
Ensure that sales teams are equipped with the necessary knowledge to navigate complex deals.