Enterprise Deal Operations Manager

New Engen•Seattle, WA

3d•Hybrid

About The Position

This role exists to keep New Engen's largest enterprise opportunities moving. You'll own the operating cadence behind complex deals by bringing structure, visibility, and accountability to every stage of the deal lifecycle. Working directly alongside Enterprise Sales leadership, you'll ensure nothing operational slows momentum as opportunities move from deal through close and into delivery. You'll frequently manage several enterprise opportunities simultaneously, coordinating work across Sales, Strategy, Finance, Legal, Staffing, Creative, Analytics, Media, and Delivery. Success means always knowing where every deal stands, what could put it at risk, and what needs to happen next before anyone has to ask.

Requirements

7+ years of experience in enterprise deal operations, program management, strategic operations, business operations, sales operations, consulting, or a related role supporting complex B2B environments.
Demonstrated success managing large, cross-functional initiatives with multiple stakeholders, competing priorities, and changing requirements.
Exceptional program and project management skills with the ability to organize ambiguity and keep multiple high-visibility workstreams moving simultaneously.
Proven ability to influence senior stakeholders and drive accountability across teams without direct authority.
Strong business judgment with an understanding of how pricing, contracting, staffing, scope, approvals, and delivery decisions impact enterprise sales outcomes.
Excellent executive communication skills with the ability to synthesize complex information into clear priorities, risks, and next steps.
A proactive mindset with the ability to anticipate needs, identify gaps, and solve problems before they become blockers.
Experience designing or improving operational processes, playbooks, templates, and scalable ways of working.
Comfort operating in fast-paced, ambiguous environments where priorities shift quickly and no two enterprise deals look the same.
Familiarity with CRM platforms, project management tools, Google Workspace or Microsoft Office, and AI productivity tools used to improve visibility and reduce administrative work.

Nice To Haves

Experience partnering directly with executive leaders on high-stakes initiatives is strongly preferred.

Responsibilities

Serve as the operational lead for active enterprise opportunities by managing timelines, dependencies, deliverables, approvals, risks, decisions, and next steps from deal through close.
Create the structure that allows complex deals to move quickly while ensuring critical details never fall through the cracks.
Coordinate the many teams involved in enterprise opportunities, bringing together stakeholders across Sales, Strategy, Finance, Legal, Staffing, Creative, Analytics, Media, and Delivery.
Create alignment around priorities, clarify ownership, drive follow-through, and maintain momentum without relying on direct authority.
Stay several steps ahead by recognizing potential blockers before they impact a deal.
Partner with stakeholders to resolve challenges related to pricing, contracting, staffing, scope, approvals, and delivery readiness while escalating issues thoughtfully when executive decisions are needed.
Build clear operating rhythms around every opportunity through deal trackers, action logs, timelines, decision logs, and executive-ready status updates.
Facilitate meetings, document key decisions, and ensure owners remain accountable for moving work forward.
Identify recurring friction across enterprise deals and transform those learnings into scalable processes.
Design and improve templates, checklists, playbooks, and operating procedures that make complex opportunities easier to execute while creating consistency across future deals.
Partner with Sales, Staffing, and Delivery leaders to ensure commitments made during the sales process translate into successful execution.
Help create a smooth handoff by confirming scope, staffing plans, timelines, dependencies, and operational readiness before work begins.