Manager, Data Services
Bloomerang
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Posted:
August 25, 2023
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Remote
About the position
The Manager of Data Services at Bloomerang is responsible for overseeing the operations of client services and leading a team of Data Services Associates and Engineers. The primary focus of this role is to ensure effective support for client data service needs, with a strong knowledge of SQL and proficiency in C# programming. The Manager will collaborate with cross-functional teams, design and develop custom code solutions, troubleshoot technical issues, and continuously improve data services processes. Strong communication skills, leadership experience in data services or software development, and a keen attention to detail are essential for success in this role.
Responsibilities
- Lead and manage a team of data services associates and engineers
- Collaborate with cross-functional teams to drive successful deployment of data service requests
- Understand client's unique platform needs and translate them into technical and deliverable metrics
- Oversee the design, development, and testing of custom code solutions using SQL and/or C#
- Conduct code reviews and provide guidance to the data services team
- Troubleshoot technical issues and provide timely resolutions
- Continuously monitor and improve data services processes
- Stay up-to-date with best practices, industry trends, and emerging technologies
- Proactively manage all projects and identify risks
- Strong communication skills to collaborate with clients, cross-functional teams, and leadership
- Proven experience in a leadership role within data services, database management, or software development
- Extensive experience with SQL queries
- Proficiency in designing and developing code solutions using C#
- Excellent problem-solving and analytical skills
- Experience with Excel, database backups, and/or database mapping
- Strong project management abilities, including prioritization and multitasking
Requirements
- Bachelor's degree in Computer Science, Engineering, a related field or equivalent experience
- Strong communication skills to collaborate with clients, cross-functional teams, and leadership
- Proven experience in a leadership role within data services, database management or software development using relational databases
- Extensive experience with SQL queries designed to meet client needs
- Proficiency in designing and developing code solutions using C#
- Excellent problem-solving and analytical skills with a keen attention to detail
- Experience with Excel, database backups, and/or database mapping
- Strong project management abilities, including the ability to prioritize tasks and manage multiple projects
Benefits
- Health + Wellness: Access to generous health, vision, and dental insurance options, as well as a free subscription to Bright, a wellness platform that offers fitness, meditation, mindfulness, and nutrition classes.
- Time Off: Competitive PTO package including 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, and paid parental leave.
- 401k: 401k match to help invest in the future.
- Equipment: Everything needed to be successful, shipped to the door.
- Compensation: Salary range of $75,000 - $102,500, with potential for a discretionary bonus.
- Location: Permanent, full-time, fully remote position. Employees in Indianapolis, IN can work from company headquarters. No visa sponsorship or relocation assistance provided.
- Accommodations: Applicants requiring accommodations can contact careers@bloomerang.com to request assistance.
- Equal Opportunity Employer: No discrimination based on race, color, religion, national origin, age, sex, marital status, disability, veteran status, gender identity, or sexual orientation.