Manager Customer Development - Retail Poultry

Tyson Sales and Distribution•Springdale, AR

About The Position

This position sells retail poultry products, increases market share, and maintains customer relationships across an established region in the Mountain Pacific Northwest. Preferred locations are Seattle, Washington, or Portland, Oregon. The territory covers the Pacific Northwest and Mountain West and includes Albertsons Intermountain, Albertsons Denver, Albertsons Seattle, and Albertsons Portland. The role navigates the retail poultry buyer network to maximize volume and profitability while providing high-quality products and customer service. Category responsibilities include Value Added Fully Cooked poultry, IF, Ready to Cook, and Cornish products. The position develops pricing and promotional programs based on customer and adjacent-market profitability and objectives, and collaborates with retail poultry business units, retail marketing insights, retail execution, revenue management, and other teams to achieve annual operating plan sales goals and profitability metrics. The position also helps customers and broker partners understand Tyson product features, benefits, and value-added qualities; establishes service and response levels that exceed industry standards; handles customer questions and complaints and ensures timely resolution; manages the advertising and marketing fund; and oversees price discounts. Other responsibilities may arise as needed. The role requires 25% travel. Candidates must be able to perform the physical requirements of the job, with or without reasonable accommodation.

Requirements

Bachelor's degree or equivalent working experience.
More than 5 years of sales experience.
Basic computer skills.
Excellent verbal and written communication skills.
Project management and/or strategic planning experience.
Willingness and ability to perform the physical requirements of the job, with or without reasonable accommodation.
Demonstrate responsible use of approved AI tools, including safeguarding sensitive information, following company policies, and validating AI-generated outputs.
As a people leader, drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for AI-supported outcomes.

Responsibilities

Sell retail poultry products, increase market share, and maintain customer relationships in the assigned region.
Maintain relationships and increase account penetration at Albertsons Intermountain, Albertsons Denver, Albertsons Seattle, and Albertsons Portland.
Navigate retail poultry buyers and work to achieve maximum volume potential and profitability while maintaining high-quality products and customer service.
Conduct product pricing and promotional programs based on customer and adjacent-market profitability and objectives.
Collaborate with internal retail poultry, retail marketing insights, retail execution, revenue management, and other business units to achieve annual operating plan sales goals and profitability metrics.
Ensure customers and broker partners understand Tyson product features, benefits, and value-added qualities.
Provide customer service and response levels that exceed industry standards.
Handle customer questions and complaints and ensure problems are resolved in a timely manner.
Manage the advertising and marketing fund.
Oversee price discounts.
Perform other responsibilities as needed.
Travel 25%.