Manager, Creative Art Director - Retail Bank

Capital One • McLean, VA

7d • $138,100 - $157,700

About The Position

Capital One is seeking an experienced designer with a record of creative leadership, strong results, and an elevated portfolio to support the Retail Bank creative team. The role brings the brand to life for different audiences, products, and digital channels. The successful candidate partners with creative directors to define work and with art directors and copywriters to deliver it. As a lead designer, the role contributes to creative development and design systems, and also leads project teams as a creative lead.

The position calls for strategic, elevated design, strong leadership, and a customer-focused marketing background. Candidates must provide a portfolio of creative work. The position does not provide sponsorship for a new applicant for employment authorization. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Salary depends on work location: Sales Territory $138,100–$157,700; McLean, VA $151,900–$173,400; Richmond, VA $138,100–$157,700; and New York, NY $165,700–$189,200. The posting states that applications will be accepted for at least five business days.

Requirements

• Bachelor’s degree or military experience.
• At least 3 years of experience leading creative teams.
• At least 3 years of experience designing for digital channels, including social media.
• At least 5 years of experience as an art director using design tools such as Adobe Creative Suite and Figma.
• Provide a portfolio of creative work for consideration.
• Strong creative leadership, design skills, and a customer-focused marketing background.

Nice To Haves

• 5 or more years of experience directly leading creative teams.
• Experience at a large in-house creative team.
• Experience working with a Fortune 100 brand.
• Experience in storyboarding, motion graphics, and/or video production.
• Experience with premarket and in-market testing tools.
• Experience using GAI, personalization, and optimization tools in creative development and marketing.

Responsibilities

• Design creative for digital channels, including paid social, display, email, web, and SEM, while maintaining a high standard of detail and creative quality.
• Develop design systems, libraries, AI-tool integration, and guidance aligned with brand standards to help internal and agency teams scale and improve their work.
• Lead and inspire teams of art directors, designers, and copywriters, including full-time associates, contractors, and agency partners, to create strategically grounded, insight-driven work.
• Influence and elevate creative craft across the group.
• Apply knowledge of advertising and marketing trends to translate business intent into creative strategies and executions that market products effectively.
• Understand intended audiences, interpret market research and test results, and use findings to develop and optimize creative.
• Build and maintain relationships with partner groups such as digital, marketing, operations, and legal to anticipate obstacles and establish Brand Creative as a strategic thought partner.
• Present and influence persuasively to build support and identify opportunities for the team and department.
• Partner with creative directors to define work and with art directors and copywriters to deliver end products.
• Contribute to creative development and design systems as a lead designer, and lead project teams as a creative lead.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being; eligibility varies by work status, exempt status, and management level.
• Performance-based incentive compensation, potentially including cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager