Manager Court Information Systems, IT Director (NCS) - Circuit Court for Baltimore City

Baltimore City•Baltimore, MD

3d•$89,994 - $143,864•Onsite

About The Position

This is senior-level administrative and professional-technical work in the management, direction, planning, design, development, security, operations, performance, and maintenance of large, complex, and critical information technology programs, projects, systems, specialized technical areas, and teams. The incumbent provides key administrative and technical support to the Court Administrator and supervises lower-level staff. The incumbent exercises considerable latitude in independent judgment over program, project, and system operations and management, in accordance with managerial directives.

Requirements

Master's degree in computer science, mathematics, information management, or a closely related field from an accredited college or university.
Three (3) years of progressively responsible experience in information technology management, including at least two (2) years of supervisory or managerial experience; or an equivalent combination of education, training, and experience.
Extensive knowledge of the most current principles, methods, and practices in management, software, hardware, infrastructure, security, or telecommunications systems.
Ability to plan and organize large-scale assignments.
Ability to prepare, interpret, and evaluate proposals and modifications.
Ability to provide information technology solutions for Court processes and issues.
Ability to supervise and manage technical staff on technical projects.
Ability to develop and define the scope of complex research and work studies.
Ability to establish and maintain effective working relationships with judges, magistrates, other court personnel, departmental officials, and the public.
Ability to communicate effectively, both orally and in writing, to internal and external customers regarding highly technical information.
Ability to demonstrate excellence in customer service.
Authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.
Completion of a 6-month mandatory probation.

Nice To Haves

Have an equivalent combination of education and experience.

Responsibilities

Plans, directs, and manages staff, operations, maintenance, and services for an information technology system, project, program, or division.
Directs lower-level professional, technical, and administrative personnel and assigns work.
Develops and implements short- and long-range technology plans for the Court’s technology systems, projects, and programs.
Establishes information technology methods, procedures, standards, and controls.
Recommends technology systems and solutions for a variety of activities related to the analysis of system operations, requirements, development, and integration.
Monitors system network operations and supervises maintenance and testing for system efficiency.
Manages contractors and consultants that provide information technology services.
Coordinates activities with judges, magistrates, other departments, agencies, contractors, and vendors.
Directs the development of comprehensive project or task plans, resource estimates, justifications, and schedules for various information technology projects, and ensures that funding is used in accordance with operating budgets.
Ensures efficient system integration and operations by developing system plans and solutions.
Ensures that the acquisition of hardware and software, and the data and security requirements, are consistent with the Court’s technology plan and strategy.
Ensures satisfaction of internal and external customers and addresses questions and complaints efficiently and effectively.
Protects the integrity of technology systems by preparing projections and presentations on the impact of proposals and changes requested to update or coordinate information technology systems.
Willingly and cooperatively performs tasks and duties that may not be specifically listed in the class specification or position description but fall within the general occupational category and the responsibility level typically associated with the employee's class of work.