Manager, Corporate Content & Reputation, External Communications

Merck•Burlington, MA

1d•Onsite

About The Position

The Manager, Corporate Content & Reputation will help shape how external audiences understand MilliporeSigma’s Life Science business, its contribution to science, and the priorities driving its growth. The role develops and delivers communications through corporate storytelling, business announcements, financial reporting, and reputation management, and contributes to issues and crisis communications. It balances strategic thinking with hands-on execution and involves close collaboration with Communications, Legal, Finance, Investor Relations, and other business areas. The position is onsite in Burlington, Massachusetts, or St. Louis, Missouri.

Requirements

Bachelor's degree in Communications, Marketing, Journalism, Public Relations, or a related field, or no degree with 8 years of equivalent experience.
7 or more years of experience in external communications, corporate communications, public relations, or journalism.
Experience in life science, healthcare, or another regulated industry.
Experience developing and delivering external communications plans and materials.
Ability to understand and apply AI concepts, including practical applications in communications workflows and ethical considerations around bias, fairness, privacy, and accountability.

Nice To Haves

Experience working on business announcements, reputation topics, and sensitive external issues.
Experience working directly with media and securing earned media opportunities.
Strong project management skills.
Experience in a global or matrixed organization.
Familiarity with financial results, annual reports, or other corporate reporting.
Experience using AI tools in communications.

Responsibilities

Develop and deliver external communications for priority business and reputation topics.
Manage press releases from initial story development through approval and publication.
Coordinate Life Science communications for financial results.
Create external materials, including briefings, statements, Q&As, web content, thought leadership pieces, and core messaging frameworks.
Contribute to corporate storytelling and reputation-building programs.
Coordinate communications for emerging issues and crises.
Maintain core messages, fact sheets, boilerplate, and other communications resources.
Partner with Media Relations to align announcements, content, and issues communications with media strategy.
Develop and deploy approved AI tools and agents to improve external communications workflows.