External Communications & Corporate Marketing Manager
About The Position
The Manager, External Communications & Corporate Marketing leads the execution of external communications, corporate marketing, brand stewardship, media relations, crisis communications, and reputation management initiatives that support company objectives. This role is the day-to-day leader for external communications and corporate marketing activities, manages a high-performing team, and helps protect and strengthen the company’s reputation and brand. The manager leads external communications plans and media relations; oversees news releases, announcements, executive communications, crisis planning and response, corporate marketing and brand initiatives, social media, website content governance, and executive visibility. The role also develops and leads communications and marketing professionals, manages agency and vendor relationships, and sets priorities and resources for successful execution. South Jersey Industries delivers clean energy services to more than 700,000 customers and businesses across 14 New Jersey counties and employs more than 1,100 people. The company describes itself as committed to community partnership, innovative clean energy solutions, inclusion, and employee development. Applicants must be authorized to work in the United States now and in the future without visa sponsorship.
Requirements
- Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or a related field and at least 9 years of relevant experience, or a master’s degree and 6 years of relevant experience; equivalent work experience may be considered in lieu of a degree.
- 8–10 years of progressive experience in external communications, public relations, corporate communications, marketing, or brand management.
- At least 2–4 years of people leadership experience, including coaching, performance management, talent development, and responsibility for leading high-performing teams.
- Experience managing media relations, corporate reputation, and stakeholder communications.
- Experience leading crisis communications and issues management efforts.
- Experience overseeing corporate marketing, brand management, and reputation-building initiatives.
- Experience managing agencies, consultants, and external vendors.
- Strong leadership, project management, and relationship management skills.
- Excellent written and verbal communication abilities.
- Ability to lead teams through organizational change, growth, and evolving business priorities.
- Authorization to work in the United States currently and in the future without visa sponsorship.
Responsibilities
- Lead external communications plans that support business priorities and company objectives.
- Provide direction and oversight for news releases, media statements, external announcements, and executive communications materials.
- Manage media relations and serve as a primary communications contact for media inquiries.
- Monitor external issues, emerging trends, and stakeholder sentiment to identify opportunities and risks.
- Oversee reputation management and ensure consistent, effective external messaging.
- Lead crisis communications planning, preparedness, and response efforts.
- Oversee the development and maintenance of crisis communications plans, response materials, and stakeholder communications.
- Coordinate communications during operational, regulatory, labor, weather, and other business-related events.
- Work with internal stakeholders to manage issues and protect the company’s reputation.
- Lead corporate marketing and brand initiatives to support company objectives and strengthen brand awareness.
- Steward the company brand and ensure consistent application across communications, marketing, and customer-facing materials.
- Oversee marketing campaigns, sponsorships, advertising, promotional activities, and community visibility efforts.
- Identify opportunities to enhance brand awareness and support business priorities through corporate marketing initiatives.
- Oversee corporate social media content and planning, website content governance and coordination, and monitoring of external sentiment and engagement trends.
- Support executive visibility and thought leadership opportunities.
- Oversee communications materials for speeches, presentations, community engagement activities, and external events.
- Lead, coach, and develop a team of communications and marketing professionals; provide direction, performance management, and professional development support.
- Foster a collaborative, accountable, and high-performing team culture.
- Manage agency, consultant, and vendor relationships.
- Establish priorities, allocate resources, and ensure successful execution of communications and marketing initiatives.
Benefits
- Flexible vacation, paid time off, and sick leave package.
- Comprehensive health, dental, and vision insurance.
- Short-term and long-term disability insurance.
- 401(k) with generous company match.
- Employee Resource Groups that encourage engagement, nurture professional development, and foster an inclusive environment.
- Mentoring and networking, hands-on experience, industry knowledge, and opportunities to make an impact in the business and community.
- Leadership development and training programs.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
