MGR, CONTRACT COMPLIANCE - ICE

The GEO Group•Culver City, CA

About The Position

The Manager, Contract Compliance ICE leads contract compliance for an assigned group of facilities and serves as a corporate liaison between facility staff and clients. The role supports and monitors compliance with corporate and divisional policies and procedures, client requirements, applicable state and federal laws, and contractual agreements through annual, ad hoc, and follow-up audits. It supervises facility-level compliance administrators, develops compliance tracking reports and other contractual deliverables, conducts audits, prepares formal audit reports, and coordinates responses to client concerns. The position is the main point of contact in the corporate compliance process and ensures audits are conducted accurately and reports are submitted on time to the Director of Contract Compliance ICE. It schedules reviews, assembles review teams, facilitates ACA accreditation and PREA certification requirements in coordination with other compliance managers, and works with clients and regional operations staff to address compliance issues. The role also trains, supervises, evaluates, and mentors staff; leads compliance personnel in developing facility Quality Control Programs; and interprets regulatory requirements, client contracts, and corporate policies. Routine overnight travel is necessary.

Requirements

Bachelor’s degree from an accredited college or university and five years of professional experience in Corrections, Law Enforcement, or a related capacity; a high school diploma with high-level education and seven years of progressive experience in these fields may be substituted at management’s discretion.
Two years of department-level supervisory experience.
Two years of direct experience ensuring adherence to compliance policies and procedures.
Experience in management and administrative procedures.
Exceptional writing skills and computer literacy.
Excellent communication and organizational skills.
Ability to pass a background investigation, drug screen, and medical evaluation.
Ability to work with computers and the software typically used by the department.
Routine overnight travel is necessary.

Responsibilities

Serve as the main point of contact in the corporate compliance process and ensure high-quality audits are accurately conducted and reports are submitted on time to the Director of Contract Compliance ICE.
Schedule reviews, assemble audit teams, and comprehensively audit each facility in the assigned group at least quarterly, including follow-up and ad hoc audits as required.
Facilitate ACA accreditation and PREA certification requirements in coordination with the relevant Contract Compliance Managers.
Work closely with Contract Compliance Managers assigned to each region.
Assist with preparing responses to client oversight issues and correspondence.
Work with client monitoring and contract oversight staff as issues arise.
Train, supervise, evaluate, and mentor subordinate staff on compliance issues.
Lead Compliance Administrators, Auditors, and Coordinators in developing facility Quality Control Programs, including monitoring internal audits, follow-up activities, and required database entries.
Communicate compliance issues and operational concerns with colleagues in the regional operations office.
Read and interpret regulatory requirements, client contracts, and corporate policies.
Perform other duties as assigned.