MGR, CONTRACT COMPLIANCE - ICE

The GEO Group•Boca Raton, FL

About The Position

The Manager, Contract Compliance ICE leads contract compliance for an assigned facility group and serves as a corporate liaison between facility staff and clients. The role supports and monitors compliance with corporate and divisional policies and procedures, client requirements, applicable state and federal laws, and contractual agreements through annual, ad hoc, and follow-up audits. The manager supervises facility-level compliance administrators, develops compliance tracking reports and other contractual deliverables, conducts audits, prepares formal audit reports, and coordinates responses to client concerns. The position also builds working relationships with clients and helps identify and develop staff for contract compliance review teams. The manager is the main corporate compliance contact and ensures audits are conducted accurately and reports are submitted on time to the Director of Contract Compliance ICE. The role includes scheduling and conducting facility reviews, supporting ACA accreditation and PREA certification, responding to client oversight matters, and leading compliance staff in developing facility Quality Control Programs. Routine overnight travel is necessary.

Requirements

Bachelor’s degree from an accredited college or university and five years of professional experience in Corrections, Law Enforcement, or a related capacity; alternatively, a high school diploma with high-level education and seven years of progressive experience in these fields may be substituted at management’s discretion.
Two years of department-level supervisory experience.
Two years of direct experience ensuring adherence to compliance policies and procedures.
Experience in management and administrative procedures.
Exceptional writing skills and computer literacy.
Excellent communication and organizational skills.
Ability to pass a background investigation, drug screen, and medical evaluation.
Ability to work with computers and software typically used by the department.
Routine overnight travel is necessary.

Responsibilities

Serve as the primary point of contact in the corporate compliance process and ensure audits are conducted accurately and reports are submitted timely to the Director of Contract Compliance ICE.
Schedule reviews, assemble audit teams, and audit each assigned facility at least quarterly, including follow-up and ad hoc audits as needed.
Facilitate ACA accreditation and PREA certification requirements in coordination with the managers responsible for those programs.
Work closely with Contract Compliance Managers assigned to each region.
Assist with responses to client oversight issues and correspondence.
Work with client monitoring and contract oversight staff to address issues.
Train, supervise, evaluate, and mentor subordinate staff on compliance issues.
Lead Compliance Administrators, Auditors, and Coordinators in developing facility Quality Control Programs, including monitoring internal audits, follow-up activities, and required database entries.
Communicate compliance issues and operational concerns with colleagues in regional operations offices.
Read and interpret regulatory requirements, client contracts, and corporate policies.
Perform other duties as assigned.