Manager, Content Management and Insights

Scotiabank • Toronto, ON

7d • Hybrid

About The Position

Working closely with the Director, National Lead, Practice Management, the Manager Content Management and Insights will empower our Scotia Financial Planners (SFPs) as well as the Practice Management Consultants (PMCs) to deliver strong outcomes for SFP clients while delivering results aligned with the growth ambitions for Scotia Securities Inc. (SSI). This will be achieved by leading, designing, and developing engagement materials to support PMCs and FPs, liaise with the mutual fund product group and develop reporting and presentation content for business line leadership.

Requirements

• 3-5 years related work experience in communication and/or training within the financial services industry
• Knowledge of adult learning programs
• Excellent communication skills (written and verbal) with strong attention to detail
• Broad experience in the investment industry
• Project management skills
• Broad experience in HR Learning or building me@scotiabank courses
• Experience in building learning or training content
• Demonstrated proactivity to deliver results with a high sense of urgency

Nice To Haves

• Post-secondary education is considered an asset
• CSC/IFIC designation would be considered an asset
• Proficiency in French is an asset

Responsibilities

• Champion a client focused culture, builds partnerships and develops positive working relationships to move business initiatives forward with key stakeholders.
• Lead the communication plans for assigned initiatives and projects including key deliverables, timelines, and accountabilities, etc.
• Develop relationships with SFP leadership, PMCs, product group, and other key teammates to drive initiatives forward.
• Monitor and analyze the effectiveness of Practice Management engagements and makes recommendations that enhance and improve the employee experience.
• Lead the design, development, and management of the library of Practice Management artifacts, execution documents and SSI initiatives to ensure business objectives are met while identifying and developing strategic support material to improve our Financial Planning Team.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Benefits

• Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
• At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree