Manager, Compliance Operations

NBCUniversal•Universal City, NY

10d•Hybrid

About The Position

NBCUniversal’s Operations & Technology group provides shared services and global support across media and studio operations, international operations, real estate, infrastructure, security, and technology. Its Data & Legal Solutions team partners across business and technology functions to implement strategic enterprise programs and support informed decisions in a complex, multi-platform media environment. The Compliance Operations Manager is a full-time position on NBCUniversal’s Compliance Operations team, supporting the broader Data & Legal Solutions team with a focus on data compliance and governance. The role helps develop strategy and operationalize compliance requirements and controls. It works collaboratively across business and technology teams to establish a target vision aligned with business, legal, and IT needs. The position currently follows a hybrid schedule requiring at least four days per week in the office; the company may change in-office requirements. The role is eligible for company-sponsored benefits and a salary range of $140,000–$170,000, plus bonus eligibility.

Requirements

Bachelor’s degree in business, risk management, technology, law, or a related field of study.
At least 5 years of experience in compliance operations, risk management, governance, regulatory compliance, program management, or a related discipline.
Experience translating regulatory or policy requirements into operational processes, controls, and business requirements.
Demonstrated ability to manage cross-functional initiatives involving business, legal, compliance, and technology stakeholders.
Ability to conceptualize projects from start to finish while managing short-term milestones.
Experience writing business and functional requirements with specifications; strong documentation skills.
Strong data analysis and reconciliation skills.
Ability to identify opportunities to solve business problems.
Experience developing reporting, dashboards, metrics, and executive-level communications.
Strong communication, facilitation, and presentation skills, with ability to influence stakeholders at all organizational levels, including senior leadership.
Proficiency with Microsoft Office applications and collaboration tools such as Jira, Confluence, ServiceNow, or similar platforms.
Curiosity, proactivity, and a continuous-improvement mindset, including willingness to strengthen controls and challenge the status quo.

Nice To Haves

CIPP Certification.
Experience within the media or advertising industry.

Responsibilities

Support enterprise compliance initiatives, including regulatory change management, control implementation, policy adherence, and governance programs.
Partner with Legal, Compliance, Product, Technology, and business teams to turn regulatory requirements and business obligations into scalable processes and controls.
Recommend business process changes based on experience, analysis, and best practices.
Document project risks and issues and provide solutions where applicable.
Develop and maintain compliance operating procedures, governance frameworks, process documentation, and control inventories.
Facilitate cross-functional working sessions, gather requirements, document decisions, and track actions to completion.
Establish and manage program metrics, dashboards, key performance indicators, and executive reporting.
Support compliance assessments, audits, attestations, and evidence collection across business and technology environments.
Facilitate and document collaborative sessions with business and technical stakeholders and conduct follow-ups as needed.
Research emerging regulatory requirements, industry trends, and compliance best practices to drive continuous program improvement.
Assist with strategic projects, including developing business cases, identifying future processes, creating user stories, and developing frameworks to calculate value.
Evaluate enhancement requests, operational needs, and technology solutions with consideration for risk reduction, business value, and return on investment.
Coordinate with third-party vendors, consultants, and technology partners on compliance-related initiatives.
Support training, awareness, and change management activities to promote adoption of compliance processes and controls.
Perform additional strategic and operational assignments as needed.