Manager, Community Partnerships

GXO Logistics•Claude, TX

23h

About The Position

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. The Senior Program Manager, Learning and Development strengthens GXO’s reputation and license to operate by building and sustaining talent pipelines with local communities, nonprofit partners, education providers, and public stakeholders across an assigned region. The role designs and executes a scalable community engagement strategy that supports GXO’s growth, customer commitments, workforce pipeline priorities, and employee engagement objectives. Key deliverables include a partnership development (education/workforce/nonprofit) program, early careers program, and consistent reporting of outcomes and impact.

Requirements

Bachelor’s degree preferred, in Communications, Human Resources, Community Development (or equivalent work/military experience; logistics experience may substitute for education)
3–5 years of experience in workforce development
Project management experience
Willingness to travel up to 75% of the time

Nice To Haves

Experience in the transportation/freight operations or logistics industry
Strong awareness of trends, techniques, and technologies in the training and development space
Exceptional attention to detail, organizational skills, and ability to multitask effectively

Responsibilities

Design and implement programs that align with 3PL operational goals and workforce development strategies.
Designs new community initiatives or adapts proven models to fit diverse site communities and customer environments; balances standardization (toolkits, governance) with local customization. This role will work closely operations, Human Resources and Talent Acquisition to ensure a community focused workforce talent pipeline is created and maintained.
Lead high-visibility programs and initiatives to build workforce pipelines.
Manage multiple projects simultaneously, prioritizing based on business impact, strategic alignment, and stakeholder input.
Track and report on key performance indicators, learning outcomes, and program effectiveness to drive continuous improvement.
Facilitate workshops and learning sessions that support talent development, change management, and organizational capability.
Champion process improvement initiatives that streamline hiring processes and eliminate inefficiencies.