Manager, Community Outreach

Independent Living Systems • Miami, FL

1d

About The Position

The Manager, Community Outreach fosters positive relationships between Independent Living Systems (ILS), its affiliated health plans Florida Community Care and Florida Complete Care, and the diverse communities they serve across the United States. The role develops, implements, and oversees outreach programs that engage community members, stakeholders, and partners in support of organizational goals. It involves strategic planning to identify community needs and opportunities and ensuring outreach is inclusive, culturally sensitive, and impactful. The manager leads a team coordinating events, campaigns, and partnerships to increase community awareness and participation, build trust, promote collaboration, and support sustainable community development.

Requirements

• Bachelor’s degree in Communications, Public Relations, Social Work, Community Development, or a related field.
• At least 5 years of experience in community outreach, public engagement, or a similar role.
• Proven ability to develop and manage community programs and partnerships.
• Strong written and verbal communication skills, including experience in public speaking and presentations.
• Demonstrated leadership experience managing teams and coordinating multiple projects simultaneously.
• Active Florida 2-15 (Health, Life & Annuities) or 2-40 (Health Only) insurance license.

Nice To Haves

• Master’s degree in a relevant discipline such as Public Administration, Social Sciences, or Nonprofit Management.
• Experience working with diverse populations and understanding of cultural competency principles.
• Familiarity with digital outreach tools and social media platforms to enhance community engagement.
• Knowledge of grant writing and fundraising to support outreach initiatives.
• Bilingual abilities or proficiency in languages commonly spoken within target communities.

Responsibilities

• Design and execute comprehensive community outreach strategies aligned with organizational objectives and community needs.
• Build and maintain relationships with community leaders, organizations, government agencies, and other stakeholders to foster collaboration.
• Lead, mentor, and manage a team responsible for organizing outreach events, workshops, and informational sessions.
• Monitor and evaluate outreach program effectiveness, using data and feedback to continuously improve engagement efforts.
• Prepare detailed reports and presentations communicating outreach outcomes and insights to senior leadership and external partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager