Community Outreach Program Manager

Community Health Network•Indianapolis, IN

About The Position

The Community Outreach Program Manager advances Community Health Network’s commitment to improving community health through partnerships, strategic outreach, sponsorship support, community benefit initiatives, and volunteer engagement. The role connects the Network with the communities it serves by developing collaborative relationships, coordinating outreach initiatives, and aligning engagement efforts with organizational priorities and identified community needs. The position works with internal stakeholders, community organizations, and caregiver volunteers to support the health and well-being of Central Indiana residents.

Requirements

  • Bachelor’s degree in Public Health, Healthcare Administration, Communications, Nonprofit Management, Business, Social Work, or a related field.
  • Five or more years of experience in community outreach, community engagement, nonprofit partnerships, healthcare, public health, or a related field.
  • Three or more years of experience planning and executing community events and volunteer programs.
  • Ability to build collaborative community relationships, manage multiple cross-functional initiatives, communicate effectively with diverse stakeholders, and use data to evaluate community impact and guide outreach strategies.

Nice To Haves

  • Demonstrated experience managing community partnerships and cross-functional initiatives.
  • Experience with Community Benefit reporting or Community Health Needs Assessment.

Responsibilities

  • Collaborate with the Network Sponsorship Committee and internal and external partners to fulfill sponsorship commitments and maximize the visibility, effectiveness, and community impact of sponsored programs, events, and initiatives.
  • Support planning and execution of the Network’s triennial Community Health Needs Assessment and help develop initiatives addressing identified priority health needs.
  • Oversee collection, tracking, documentation, and reporting of community engagement activities to support Community Benefit requirements and organizational and regulatory standards.
  • Analyze community engagement data and outcomes to evaluate impact, identify trends, and inform future outreach strategies and programming.
  • Develop and maintain collaborative relationships with community organizations, nonprofit agencies, faith-based organizations, educational institutions, and other key partners; serve as a primary point of contact for community engagement activities.
  • Lead the Network’s caregiver volunteer program, including volunteer opportunities, recruitment, participation, communication, and recognition aligned with organizational goals and community needs.
  • Partner with Network leaders, service lines, caregiver volunteers, and community partners to plan, coordinate, execute, and evaluate outreach initiatives throughout Central Indiana.
  • Maintain accurate records of engagement activities, partnerships, and outcomes.
  • Perform additional related duties as assigned.
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