Manager, Community Experience & Volunteer Strategy

KID Museum•Bethesda, MD

4d•Onsite

About The Position

KID Museum is seeking a dynamic, hands-on leader to join their team as Manager, Community Experience & Volunteer Strategy. This role will lead the execution of community programs while building the systems, partnerships, and volunteer pipeline that power the museum's mission to expand access to high-quality STEM learning. The ideal candidate is passionate about building community, scaling impact, and creating memorable, hands-on learning experiences.

Requirements

5–7 years in community engagement, volunteer management, program operations, or similar
Experience building or managing volunteer programs
Strong project management and organizational skills
Ability to thrive in fast-paced, community-facing environments
Relationship builder with a commitment to equity, inclusion, and access

Responsibilities

Build and manage relationships with local partners
Expand outreach and participation in KID Museum programs
Align partnerships with program capacity and priorities
Lead planning & execution of STEM nights, community events, and off-site programs
Oversee logistics, staffing, and participant experience
Serve as on-site lead during programs (including weekends)
Recruit, onboard, and manage teen & adult volunteers
Build systems that integrate volunteers across programs
Support training, engagement, and retention initiatives
Develop scalable processes and playbooks
Improve workflows and program delivery efficiency
Partner cross-functionally to align staffing and logistics