Manager Clinical Services - Hospice

Pathways Home Health & Hospice•Sunnyvale, CA

1d•$130,302 - $162,815•Onsite

About The Position

The Manager, Clinical Services (MCS) contributes to the organizational success of providing high quality care by ensuring the coordination, continuity and quality of clinical care following a physician’s approved plan of treatment. The Manager, Clinical Services facilitates the completion of documentation to comply with regulatory, operational and financial requirements. The Manager, Clinical Services acts as a clinical resource to internal and external customers. The Manager, Clinical Services works independently with limited direct supervision, follows and manages staff to adhere to company guidelines, policies and procedures and acts in good judgment.

Requirements

Current Registered Nurse (RN) license (BSN preferred) in good standing to practice in the state(s) is required or Doctorate of Physical Therapy
Two years homecare nursing experience is required
Excellent clinical skills.
Thorough knowledge and understanding of home care regulatory requirements.
Compliant with appropriate state certification/registration.
Strong written and verbal skills.
Ability to work closely with a wide range of professionals or a multi-disciplinary team. Interpersonal skills that facilitate inter- and intra-team/departmental communication.
Demonstrated leadership, administrative and supervisory skills.
Excellent organizational and time management skills.
Excellent attention to detail is required.

Nice To Haves

BSN preferred

Responsibilities

Adheres to the Corporate Compliance Program, including confidentiality of HIPAA protected health information. Maintains confidentiality of patient information.
Responsible for processing assigned workflow in a timely accurate manner. Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities and is readily and professionally available to assist all office and clinical staff.
Enters and approves all orders for tracking purposes and assure sent to physician for signature. Ensures current orders exist for requested medical supplies. Assures missed visits reported to physician.
Reviews and processes vital sign alert reports, documents action, including any follow-up and physician notification. Review and process all wound score deviations documenting any action and/or follow-up.
Supports and promotes department, branch and organization decisions. Functions as an effective team member and contributes to the development and achievement of branch and organizational goals and objectives.
Creates an “expectation of excellence” and manages performance of direct reports to maximize the value of associates’ contributions towards organizational success.
Establishes strategically aligned goals with associates and creates opportunities for continuous improvement of staff by providing frequent coaching, mentoring, and accurate performance feedback. By providing direction and support to staff to deliver quality services with a focus on organizational success. Provides fair and equitable treatment of all associates.
Ensures appropriate staffing levels are maintained, by participates interviews, orients direct reports, recruiting and retaining qualified, productive and customer-focused associates as well as monitors recruitment/retention activities and costs. Provides education and training for associates in support of career goals and the organization’s mission and strategies.
Maintains positive staff morale, observable through team spirit, a sense of belonging and recognition of accomplishments and creates a high performing work environment characterized by transparent and open communication, mutual trust and respect.
Maintains effective communication.
May be required to perform patient visits.
All other duties as assigned.