Manager, Clinic Services

CBI Health • Edmonton, AB

9d • Hybrid

About The Position

CBI Health is seeking a professional with strong leadership skills to fill the role of Manager, Clinic Services. A unique role to our interdisciplinary settings, the Manager, Clinic Services leads a team of Physiotherapists, Occupational Therapists, Kinesiologists, Massage Therapists, and Mental Health Professionals in their clinical practice and skills development. This position is accountable for creating an environment that exemplifies CBI Health values, effectively coaching, mentoring and engaging clinical staff while fostering relationships in the community that result in Talent Retention, Clinical Excellence, Stakeholder Engagement and associated business outcomes. As Manager, Clinic Services, you will call upon your leadership and problem-solving skills to provide overall clinic and leadership expertise. With direct responsibility for supervising, guiding/coaching and organizing care for clients, your focus will be on achieving the best possible outcomes. As a practicing clinician, in addition to your leadership responsibilities, you will provide access to care through your own service provision. You’ll have all the tools and resources you need to grow and develop your skills. Working with our talented interdisciplinary team, you will treat clients with acute and complex needs.

Requirements

• 2 - 3 years experience in a private and/or rehabilitation services clinic setting strongly preferred
• Be results-oriented, adaptable, well organized and able to function independently
• Possess sound written and verbal communication and multi-tasking skills
• Be able to provide employee development and coaching
• Be willing to further your skills through additional training

Responsibilities

• Ensure the delivery of clinical practice, business development and leading people
• Promote and facilitate communication to assist in the care and rehabilitation process
• Excite and build upon a vision in leading and developing a clinic team in collaboration with leadership network
• Lead and inspire others, develop and retain talent, mentor and lead by example
• Utilize a strong clinical practice with excellent client outcomes
• Work closely with the leadership and clinical teams to identify opportunities, create and execute action plans. Engage with the community, physicians and funders (WCB, Auto insurance adjusters, and LTD)
• Develop and nurture local relationships with stakeholders and organizations that refer clients to CBI Health
• Anticipate what stakeholders want and manage expectations
• Provide clinic input into business decisions, service delivery model and developmental opportunities
• Ensure that service delivered aligns with key performance indicators (KPIs)
• Ensure staffing requirements meet demand levels
• Align clinic goals and develop action plans that align to CBI Health strategic objectives, identifying business metrics to meet and exceed CBI Health vision and values
• Organize resources to solve problems and make the appropriate decisions as an independent and as a team player
• Ensure best practices are met and adherence to guidelines and contractual agreements is established with clinical team members

Benefits

• Highly competitive compensation plan.
• A comprehensive benefits and rewards package, including dental / vision / health care plan, and vacation days, sick days, statutory holidays for qualifying employees.
• Paramedical Services as well as an Employee & Family Assistance Program.
• Group RRSP/TFSA savings programs.
• National and local support network, mentoring programs and best in class training and development programs led by industry recognized clinicians.
• Autonomy to explore and reach your career goals.
• Flexible working hours and virtual care options, which allow for work-life balance and a focus on quality of life.
• Excellent administrative support, so you can focus on your patients.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed