Clinic Services Associate
Texas A&M University System•Dallas, TX
•Onsite
About The Position
Texas A&M University College of Dentistry in Dallas is seeking a Clinic Services Associate for the Department of Oral Surgery. This role supports executives in a fast-paced environment and requires professionalism, strong organizational skills, and flexibility. The ideal candidate will be comfortable working in a high-volume setting.
Requirements
- High school diploma or equivalent combination of education and experience.
- Two years of related experience in a general office setting.
Nice To Haves
- Experience in Medical Records and eCW software
- Knowledge of medical terminology
- Knowledge of insurance billing and pre-authorizations
- Ability to multi-task in a fast-pace environment
- Experience in an Oral Maxillofacial Surgical Practice
- More than two years of related experience in a general office setting
Responsibilities
- Provides customer service to patients, including scheduling and arrival processing, and maintains patient records and statistics.
- Greets and checks in patients, assisting them with questions and needs.
- Verifies patients’ insurance eligibility and benefits and obtains necessary referrals and/or authorizations.
- Supports other front desk activities for multiple clinics.
- Collects payments for services and documents them in electronic medical records.
- Manages patient financial accounts, balances monies received, and creates reports.
- Updates patient demographics in the electronic dental record, ensuring security and confidentiality of patient information and finances.
- Maintains a computerized appointment system for multiple doctors.
- Assists the Clinic Manager with entering treatment codes and processing patient refunds.
- Assists in the collection and maintenance of PHI.
Benefits
- Medical, prescription drug, dental, vision, life and AD&D insurance
- Flexible spending accounts
- Long-term disability insurance
- 12-15 days of annual paid holidays
- Up to eight hours of paid sick leave each month
- At least eight hours of paid vacation each month
- Automatic enrollment in the Teacher Retirement System of Texas
- Free exercise programs and release time
- Free LinkedIn Learning training, webinars
- Limited financial support to attend conferences, workshops, and more
- Educational release time
- Tuition assistance for completing a degree while a Texas A&M employee
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
