Clinic Services Associate
Texas A&M University System•Dallas, TX
•Onsite
About The Position
Texas A&M University College of Dentistry in Dallas is seeking a Clinic Services Associate for the Oral Surgery department. This role requires an individual with expert-level experience, strong organizational skills, and the ability to remain flexible in a fast-paced, high-volume environment. The successful candidate will support executives and contribute to a culture that respects all perspectives, talents, and lived experiences.
Requirements
- High school diploma or equivalent combination of education and experience.
- Two years of related experience in a general office setting.
Nice To Haves
- Experience in Medical Records and eCW software
- Knowledge of medical terminology
- Knowledge of insurance billing and pre-authorizations
- Ability to multi-task in a fast-pace environment
- Experience in an Oral Maxillofacial Surgical Practice
- More than two years of related experience in a general office setting
Responsibilities
- Provides customer service to patients, including scheduling and arrival processing, and maintains patient records and statistics.
- Greets and checks in patients, assisting them with questions and needs.
- Verifies patients’ insurance eligibility and benefits and obtains necessary referrals and/or authorizations.
- Supports other front desk activities for multiple clinics.
- Collects payments for services and documents them in electronic medical records.
- Manages patient financial accounts, balances monies received, and creates reports.
- Updates patient demographics in the electronic dental record, ensuring security and confidentiality of patient information and finances.
- Maintains a computerized appointment system for multiple doctors.
- Assists the Clinic Manager with entering treatment codes and processing patient refunds.
- Assists in the collection and maintenance of Protected Health Information (PHI).
Benefits
- Medical, prescription drug, dental, vision, life and AD&D insurance
- Flexible spending accounts
- Long-term disability insurance
- 12-15 days of annual paid holidays
- Up to eight hours of paid sick leave each month
- At least eight hours of paid vacation each month
- Automatic enrollment in the Teacher Retirement System of Texas
- Free exercise programs and release time
- Free LinkedIn Learning training, webinars
- Limited financial support to attend conferences, workshops, and more
- Educational release time and tuition assistance for completing a degree
- Living Well program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
