Manager, Clinic/Center Administration

CenterWell • Seneca, SC

2d • Onsite

About The Position

The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care in a clinical setting. Working within established guidelines and procedures, the manager applies advanced technical knowledge to resolve moderately complex problems, determines approaches and resources, and sets schedules and goals based on assigned objectives. The manager helps develop and lead implementation of facility staffing plans, policies, and procedures, and works closely with clinicians to support optimal patient outcomes.

The role makes decisions concerning resources, approaches, and tactical operations for projects and initiatives in its departmental area. It requires cross-departmental collaboration, briefings and area meetings, and frequent contact with other department managers. The position is patient-facing and requires on-site work at assigned centers.

Requirements

• Must be able to work on-site at assigned centers.
• At least 5 years of operational leadership experience within a multi-physician office or clinical group, including front-of-house management and clinical operations.
• Direct leadership experience and demonstrated ability to lead, coach, and mentor teams.
• Primary care experience and full-risk value-based care experience.
• Understanding of state and federal healthcare regulations.
• Experience with electronic medical record (EMR) or health information management (HIM) systems and knowledge of various software tools.
• Strong interpersonal skills and ability to interact effectively with physicians, office staff, hospital executives, medical groups, IPAs, community organizations, and other health plan staff.
• Must complete tuberculosis screening if selected, as the position is patient-facing and part of Humana's TB screening program.
• Must adhere to Humana's flu vaccine policy if selected.
• Current CPR certification.
• Associates working in Florida must obtain ACHA Level II Background clearance.

Nice To Haves

• Bachelor's degree, preferably in Business Administration, Healthcare Administration, or a related field; alternatively, at least 5 years of Healthcare Administration/Leadership experience.
• Basic knowledge of Population Health Strategy.
• Familiarity with Medicare.
• Experience managing a budget of $500,000 or more.

Responsibilities

• Plan and direct the work of professional and support personnel providing outpatient care.
• Determine approaches, resources, schedules, and goals for assigned work.
• Help develop and lead implementation of facility staffing plans, policies, and procedures.
• Work closely with clinicians to support optimal patient outcomes.
• Make decisions about resources, approaches, and tactical operations for departmental projects and initiatives.
• Collaborate across departments, conduct briefings and area meetings, and maintain frequent contact with other managers.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off, company holidays, and personal holidays.
• Paid parental and caregiver leave.
• Short-term and long-term disability coverage.
• Life insurance.
• Bonus incentive plan based on company and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed