Manager, Client Operations

Adelphi Group•Atlanta, GA

1d•$50,000 - $95,000•Hybrid

About The Position

Omnicom Media is seeking a self-motivated and enthusiastic Manager, Operations to work with the Global Operations Associate Director and Director to operationalize the rollout and management of global projects for US and international markets. The role may correspond directly with local markets and coordinate with people and businesses across the Mediabrands network. It involves extensive use of systems and tools, with Excel used for data compilation, analysis, visualization, and automation. To the extent permissible by local law, Omnicom requires employees to work in the office at least three days per week, unless their agency or manager directs additional in-office days. Omnicom states its commitment to hiring and developing exceptional talent and inclusive teams.

Requirements

Foundational knowledge of planning and investment processes, including trafficking, billing, and competitive processes.
Strong Excel experience.
A process-oriented and operationally minded approach.

Nice To Haves

Three to five years of experience in a similar role.
Problem-solving ability and curiosity about making work more efficient.
Strong communication skills, with clear and concise delivery.
Ability to work autonomously.
Ability to manage multiple competing priorities.
Preferred working knowledge of Mediatools.

Responsibilities

Coordinate with the global team and local markets as needed.
Provide ongoing support to ensure global process compliance, adherence to set rules, and proper use of systems.
Manage budget and finance processes via Media Tools, including spend and impression reporting, flowchart issuance, audit deliverables, and Orion savings.
Support reporting and quality-assurance hygiene, connecting analytics, planning, and investment teams to enable seamless data review and handoff, launch QA, and data hygiene processes.
Document processes, create templates, and identify operational improvement opportunities.
Coordinate education sessions, enterprise-level thought leadership, and points of view.
Coordinate and manage the annual schedule of competitive deliverables and ensure deadlines are met.
Collaborate with agency partners to continuously improve ways of working.
Help coordinate and manage day-to-day relationships with external partners, including clients and external agencies, and integrated internal teams across all SBUs.
Manage and own key global process documents, including recruitment trackers and weekly status documents.