Manager, Channel Account Management

Huntress Labs

10d•$190,000 - $210,000•Remote

About The Position

Huntress is a remote-first cybersecurity company founded in 2015 by former NSA cyber operators. It builds its technology in-house and provides a 24/7 human-led Security Operations Center to help businesses and service providers protect complex environments. Huntress secures more than 6 million endpoints and 16 million identities worldwide. The Manager of Channel Account Management leads and develops a team of quota-carrying Account Managers responsible for driving Net Revenue Retention through product expansion, cross-sell, and renewals across Huntress’ customer and partner (MSP) base. The role owns team performance across expansion, retention, and partner engagement, and helps ensure customers and partners continue to realize value from the Huntress platform. This people-leadership and operating role establishes expectations, execution rigor, accountability, urgency, and customer focus. It works closely with Revenue Leadership, Marketing, Partner, and Revenue Operations teams to support consistent engagement, effective messaging, and adoption across the installed base. Success is measured by predictable expansion, strong renewal performance, accurate forecasting, and durable partner relationships. The position reports to the VP of Account Management and is remote in the United States. Compensation is $190,000 to $210,000 OTE with a 70/30 split, plus equity.

Requirements

At least 3 years of experience managing quota-carrying individual contributors in Account Management or Sales, with direct responsibility for expansion, renewals, and forecast accuracy in SaaS or consumption-based business models.
Demonstrated success leading teams responsible for post-sale revenue growth, not just new-logo acquisition.
Experience using Salesforce as a system of record and Gong or similar conversation intelligence tools to drive execution discipline, deal inspection, and forecasting rigor.
Strong bias toward action, operational discipline, and measurable outcomes.
Proven ability to coach, motivate, and hold teams accountable in a fast-paced, growth environment.

Nice To Haves

Experience operating in a partner-led or MSP-centric go-to-market model.
Working knowledge of the cybersecurity industry.

Responsibilities

Lead, coach, and develop a team of quota-carrying Account Managers in a high-velocity recurring-revenue sales environment.
Own team performance against Net Revenue Retention, expansion targets, and renewal rates.
Establish and maintain operating cadence, including forecasting, pipeline inspection, deal strategy, and performance management.
Hire, onboard, and ramp new Account Managers while continuously developing top performers.
Reinforce Huntress’ culture of accountability, execution, and customer impact.
Partner with MSPs as a trusted advisor to help them expand product adoption, improve customer outcomes, and grow their businesses.
Build and maintain executive and operational relationships within partner organizations.
Execute scalable customer and partner engagement motions to ensure consistent communication, education, and value realization.
Collaborate with Marketing, Partner, and Revenue Operations teams to optimize campaigns, tooling, and processes.

Benefits

Generous paid time off, including vacation, sick time, and paid holidays.
12 weeks of paid parental leave.
Medical, dental, and vision benefits plans.
401(k) with a 5% contribution regardless of employee contribution.
Life and disability insurance plans.
Stock options for all full-time employees.
One-time $500 reimbursement for building or upgrading a home office.
Annual allowance for education and professional development assistance.
$75 USD per month digital reimbursement.
Access to the BetterUp platform for coaching and personal and professional growth.